Diana Bishop
Bloomington,IN
Overview
12
12
years of professional experience
Work History
Server
First Watch
Indianapolis, IN
10.2019 - 03.2022
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Server
Chilis's Bar and Grill
Indianapolis, IN
04.2019 - 11.2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Assistant Manager
Great Clips
Bloomington, IN
09.2009 - 02.2019
- Planned and prepared workflow schedules, delegating tasks for 10 -member team.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education
High School Diploma -
Columbus North High School
Columbus, INRecovery
03.2019
Timeline
Server
First Watch
10.2019 - 03.2022
Server
Chilis's Bar and Grill
04.2019 - 11.2019
Assistant Manager
Great Clips
09.2009 - 02.2019
High School Diploma -
Columbus North High School
Recovery