Overview
Work History
Education
Timeline
Server

Diana Bishop

Bloomington,IN

Overview

12
12
years of professional experience

Work History

Server

First Watch
Indianapolis, IN
10.2019 - 03.2022
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Server

Chilis's Bar and Grill
Indianapolis, IN
04.2019 - 11.2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.

Assistant Manager

Great Clips
Bloomington, IN
09.2009 - 02.2019
  • Planned and prepared workflow schedules, delegating tasks for 10 -member team.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Education

High School Diploma -

Columbus North High School
Columbus, IN

Recovery
03.2019

Timeline

Server

First Watch
10.2019 - 03.2022

Server

Chilis's Bar and Grill
04.2019 - 11.2019

Assistant Manager

Great Clips
09.2009 - 02.2019

High School Diploma -

Columbus North High School

Recovery

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Diana Bishop