Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Diana Bitirim

East Patchogue,United States

Summary

Dedicated caregiver with a strong commitment to compassionate patient care. Experienced in routine medical assistance, medication management, and effective communication with diverse populations. Proven ability to foster trust and enhance the well-being of those in care.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Community DSP/ PWW

Family Residences And Essential Enterprises
Middle Island, New York
07.2022 - 06.2026
  • Provided individualized support to clients with developmental disabilities.
  • Assisted clients in daily living activities and personal care routines.
  • Collaborated with team members to develop personalized care plans.
  • Implemented behavioral strategies to enhance client engagement and well-being.
  • Monitored client progress and reported changes to supervisors regularly.
  • Facilitated recreational activities to promote social skills and community involvement.
  • Ensured a safe and clean environment for all clients at the residence.
  • Maintained accurate documentation of client interactions and care provided.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted individuals in learning and developing new skills.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Facilitated social interactions between participants and their peers in the community.
  • Enhanced patient wellbeing by supporting participation in recreational activities.

Caregiver

Mercy Haven Inc.
12.2012 - 05.2022
  • Mostly maintained an overnight shift while sometimes having maintained a day shift and performing all skills mentioned above, particularly PCA/caregiving and routine medical assistance.
  • Caregiving

Education

Unfinished bachelor's degree - Medical Assisting

Suffolk County Community College
Selden, New York, United States
06-2012

Bachelor - Economics

Tbilisi State University
City of Tbilisi, Republic of Georgia
05-1995

High School Diploma -

Tbilisi No. 66 School
City of Tbilisi, Republic of Georgia
05-1991

Skills

  • PCA/Caregiving
  • SCIP
  • Basic medical support
  • AMAP/ G-tube
  • FA/CRP/AED
  • Healthcare documentation management
  • Medical Records
  • Records management
  • Transportation support
  • Housekeeping
  • Multilingual communication
  • Communication support
  • Team collaboration
  • Problem solving
  • Clear communication
  • Records management

Certification

  • National CPR Foundation Certification, 02/01/22, Infant, child, and adult CPR/AED/First Aid certified.
  • COVID-19 Vaccination Certification, 01/01/21, 02/01/21, Doses given.
  • Certificate Of Achievement, SUNY Microcredential Program through Farmingdale State College (Level 3), May 9, 2025

Accomplishments

  • Described 'best employee', Mercy Haven Inc., Multiple times throughout career, primarily said by two former administrative assistants (request references as needed), who always commented on an extensive sense of reliability, on being diligent, and on punctuality.
  • Employee of the Month, JCPenney Home, Multiple times throughout career, attained primarily due to said opening of retail credit cards.
  • Attainment of extra academic credit, Volunteering at adult homes in Port Jefferson Station, New York, United States from 03/01/10 to 04/01/10. A voluntary opportunity that helped me to continue attending Suffolk County Community College.

Timeline

Community DSP/ PWW

Family Residences And Essential Enterprises
07.2022 - 06.2026

Caregiver

Mercy Haven Inc.
12.2012 - 05.2022

Unfinished bachelor's degree - Medical Assisting

Suffolk County Community College

Bachelor - Economics

Tbilisi State University

High School Diploma -

Tbilisi No. 66 School
Diana Bitirim