Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Languages
References
Languages
References
AssistantManager
Diana Bojorquez

Diana Bojorquez

Hutto,TX

Summary

People‑centered leader with 10+ years of experience in management, HR support, customer service, and safety compliance. Proven ability to elevate team performance, streamline operations, and build strong, trust‑driven work cultures. Known for a calm, solutions‑focused leadership style that drives alignment, efficiency, and measurable results in fast‑paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

H&R Block
Pflugerville, TX
10.2025 - 04.2026

Oversaw daily operations while supporting client needs and enhancing service delivery. Developed training programs to boost team efficiency and compliance with regulations. - Streamlined workflow processes, resulting in improved client satisfaction ratings. - Collaborated with senior management on strategic planning and performance metrics. - Implemented best practices that increased overall operational productivity.

Human Resources Assistant

RMPersonnel Staffing
El Paso, TX
06.2023 - 08.2025

Supported HR functions by managing employee records and facilitating onboarding processes. Assisted in enhancing communication between departments to meet staffing needs effectively. - Improved employee record management accuracy, contributing to compliance with regulations. - Assisted in organizing training sessions that enhanced staff skills and engagement. - Developed efficient scheduling systems for interviews and onboarding activities.

Safety Advisor Supervisor

Ambient Logistics
El Paso, TX
04.2020 - 05.2023

Delivered strong performance by completing 30+ annual safety audits and implementing corrective actions that reduced workplace risks by 25%. Developed safety training for 80+ employees, boosting compliance and awareness by 30%. Supported a 15% increase in team productivity through effective performance monitoring, while leading regular safety meetings and workshops to maintain policy alignment.

Education

Some College Coursework - Business Administration, Management of Technology

University of Phoenix

Skills

Operational Efficiency

Conflict Resolution

HR Support & Onboarding

Safety & Compliance (FMCSA)

Time Management

Analytical Thinking

Documentation & Recordkeeping

Accomplishments

  • Increased customer foot traffic by 20% through strategic promotional events.
  • Led team to exceed performance goals by 15% for consecutive months.
  • Trained 50+ employees on safety regulations, reducing incidents by 30%.
  • Reduced loan approval time by 25% through workflow improvements.

Timeline

Assistant Manager

H&R Block
10.2025 - 04.2026

Human Resources Assistant

RMPersonnel Staffing
06.2023 - 08.2025

Safety Advisor Supervisor

Ambient Logistics
04.2020 - 05.2023

Some College Coursework - Business Administration, Management of Technology

University of Phoenix

Languages

Spanish, Conversational

References

References available upon request

Languages

Spanish, Conversational

References

References available upon request
Diana Bojorquez