Diana Bolam
Clearwater,FL
Summary
Driven hairstylist and service professional with a proven track record at Salon Allure, adept in customer consultation and hair maintenance. Excelled in building loyal clientele through exceptional service and expertise in color corrections, enhancing customer satisfaction and repeat business. Skilled in creating personalized experiences, demonstrating both trend expertise and the ability to cultivate warm relationships. Observant hairstylist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Overview
13
13
years of professional experience
Work History
Hairstylist
Salon Allure
04.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Server
Frenchy,s Salt Water Cafe
02.2018 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
- Greeted new customers, discussed specials, and took drink orders.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
Cocktail Server
Sheppard's Beach Resort
02.2011 - 09.2013
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
Education
Cosmetology License - Cosmetology Education
Sunstate Academy
Clearwater, FL01.2003
High School Diploma -
Dunedin High School
Dunedin, FL06.2001
Skills
- Customer Education
- Trend expert
- Customer Consultation
- Hair maintenance expert
- Color Corrections
- Highlights and lowlights
- Customer Buying Habits
Timeline
Hairstylist
Salon Allure
04.2024 - Current
Server
Frenchy,s Salt Water Cafe
02.2018 - 01.2021
Cocktail Server
Sheppard's Beach Resort
02.2011 - 09.2013
Cosmetology License - Cosmetology Education
Sunstate Academy
High School Diploma -
Dunedin High School
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