Diana Bolanos
Plantation,FL
Summary
A goal oriented person, looking for a position in the company that allows grow while enhancing the value of the organization.
Overview
9
9
years of professional experience
Work History
Authorization Specialist
One Homecare Solutions
11.2020 - Current
- Analyzed patient's clinical notes to determine medical necessity for the equipment requested.
- Reached out to insurance carriers , and doctor's offices to obtain authorization for DME.
- Maintained consistent follow-up on the status of DME authorization requests to determine approved or denied items.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Parts Advisor
Rob Lambdin's University Mitsubishi
06.2018 - 07.2020
- Communicated merchandise needs and issues to parts manager.
- Place special parts order for customers.
- Process all sales transactions accurately.
- Answer customers' questions in person and via phone.
- Recommend merchandise to customer based on needs.
Receptionist-Manager Assistant
Rob Lambdin's University Mitsubishi
12.2017 - 06.2018
- Collect money, close and file repair orders and invoices.
- Verify paperwork and process warranty claims, verify warranty payments after claims.
- Respond to telephone inquiries , while scheduling service appointments.
- Customer service support.
Front Desk and Call Center
Centro Medico Familiar Buen Pastor
02.2016 - 09.2017
- Provided accurate and appropriate information in response to patients inquiries.
- Made reasonable procedure exceptions to accommodate unusual patient requests.
- Processed patient payments and scanned identification and insurance cards. Verified patient's eligibility status insurance.
Education
Associate of Arts - Business Administration
Universidad Antonio Jose Camacho
2012
Skills
- Strong organizational skills
- Quick learner
- Energetic work attitude
- Detail-oriented
Education
Cali-Colombia
Timeline
Authorization Specialist
One Homecare Solutions
11.2020 - Current
Parts Advisor
Rob Lambdin's University Mitsubishi
06.2018 - 07.2020
Receptionist-Manager Assistant
Rob Lambdin's University Mitsubishi
12.2017 - 06.2018
Front Desk and Call Center
Centro Medico Familiar Buen Pastor
02.2016 - 09.2017
Associate of Arts - Business Administration
Universidad Antonio Jose Camacho
Similar Profiles
Frank SantanaFrank Santana
Data Engineer at One Homecare SolutionsData Engineer at One Homecare Solutions
Richard ConsuegraRichard Consuegra
Physical Therapist Assistant at One Homecare SolutionsPhysical Therapist Assistant at One Homecare Solutions
Tatichia Mosley-HaliburtonTatichia Mosley-Haliburton
Home Health Nurse at One Homecare SolutionsHome Health Nurse at One Homecare Solutions
NIKOLD TORRESNIKOLD TORRES
Coordinator at ULTRA MIA STAFFINGCoordinator at ULTRA MIA STAFFING
Audrey PolyniceAudrey Polynice
Volunteer at Cooper City High SchoolVolunteer at Cooper City High School