Diana Bowser
New Kensington,PA
Summary
Recently retired experienced individual looking to work part time in an office setting. Experienced in many aspects of office management, including Project Management, Database Management, Customer Relations, Event Planning, Finance and Business Management. Strong attention to detail with experience in coordinating projects, programs and improvements.
Overview
22
22
years of professional experience
Work History
Program Manager, Special Projects
AIM Global
Warrendale, PA
01.2022 - Current
- Worked closely with staff and volunteer teams.
- Addressed and resolved technical, financial, and operational concerns by working with team members, consultants and directors.
- Interacted with members and staff to identify business needs and requirements.
- Developed and maintained logistics workflows, procedures and reports.
- Designed and developed programs and projects.
- Managed member retention and recruitment strategies.
- Managed collection of annual reporting data for all programs.
Business Manager
AIM Global
Warrendale, PA
01.2009 - 12.2021
- Communicated with members and vendors with particular attention to problem resolution.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed quality control of all member and prospect information in the database.
- Provided ideas and strategies to enhance the database.
- Main point of contact with all stakeholders including operations team, board of directors, committee chairs, chapter leadership, volunteers, sponsors, partners and members delivering a high level of service.
Finance Manager
AIM Global
Warrendale, PA
05.2002 - 12.2009
- Supported management in efforts to increase revenue and overall financial health.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Created organizational structures to improve accounting and finance functions.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Managed investments to diversify financial portfolios and grow revenue.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Researched and facilitated software integration to streamline accounting and financial processes.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Monitored budget and revenue trends, compiling reports for company leadership to facilitate decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
- Management of month and year-end closing, budget planning and working closely with auditors.
- Administrate general office insurance, employee benefits, health plans and 401K program.
Education
No Degree - Accounting
Robert Morris University
Coraopolis, PASkills
- P&L Management
- Financial
- Customer Service
- Vendor Management
- Event Planning and Execution
- MS Office Applications Word, Excel, Powerpoint
- Budgeting and Resource Management
- Problem-Solving
- Process Improvement
- Proficient in Quickbooks and Database Management
- Detail Oriented
Timeline
Program Manager, Special Projects
AIM Global
01.2022 - Current
Business Manager
AIM Global
01.2009 - 12.2021
Finance Manager
AIM Global
05.2002 - 12.2009
No Degree - Accounting
Robert Morris University