Diana Bravo
Kansas City
Summary
Dynamic professional skilled in data management and customer service, with a focus on enhancing patient satisfaction through effective communication and compliance. Developed training materials that improved team performance and implemented feedback mechanisms for continuous service improvement.
Overview
1
1
Language
5
5
years of professional experience
Work History
Student Worker
Avila College
Kansas City
08.2024 - Current
- Organized student records and data to improve accessibility for staff and students.
- Maintained up-to-date records of all alumni activities.
- Collected and analyzed alumni demographic data to support targeted marketing efforts.
- Maintained current records of alumni activities to ensure accurate representation of engagement.
Pharmacy Technician
CVS
Kansas City
01.2024 - Current
- Counseled patients on medication usage, potential side effects, and drug interactions, improving patient satisfaction and safety.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Input patient and prescription information to produce product labels and assist in prescription filling, ensuring accurate and timely medication delivery.
Intern
KC water
Kansas City
06.2025 - 08.2025
- Provided administrative support to project managers and technical staff.
- Maintained accurate records of all activities performed throughout internship period.
- Attended training sessions to improve understanding of water management practices. to enhance knowledge of water management practices.
Service Manager
Chipotle Mexican Grill
Kansas City
10.2021 - 11.2023
- Implemented feedback mechanisms to gather customer insights, enhancing service delivery.
- Developed training materials to facilitate knowledge transfer and improve team performance.
- Gained knowledge of career-specific procedures and systems through training sessions.
Education
Bachelor of Business Administration -
Avila University
05-2027
High School Diploma - Business/Commerce, General
J.C Harmon High School
05-2023
Skills
- Research
- File Maintenance
- Calendar Management
- Administrative assistance
- Data Entry
- Administrative Support
- Organized and Efficient
- Student Records Management
- Office Administration
- Spreadsheet Management
- Database Management
- Microsoft Outlook
- Data organization
- Fast learner
- Teamwork and collaboration
- Goal-oriented mindset
- Multitasking and organization
- Creative and resourceful
- Spanish Fluency
Languages
Spanish, Bilingual
Website Portfolio Profiles
www.linkedin.com/in/dianabravo-7984a6215
Languages
Spanish
Native/ Bilingual
Timeline
Intern
KC water
06.2025 - 08.2025
Student Worker
Avila College
08.2024 - Current
Pharmacy Technician
CVS
01.2024 - Current
Service Manager
Chipotle Mexican Grill
10.2021 - 11.2023
Bachelor of Business Administration -
Avila University
High School Diploma - Business/Commerce, General
J.C Harmon High School