Diana Brown
Kissimmee
Summary
Motivating educator with versatile experience in instructing students and supporting lead teachers. Skilled in reinforcing lesson content, tutoring, and preparing educational materials. Strong communicator with a focus on quality service, professionalism, and adherence to organizational values. Collaborative team player with a proven ability to coordinate lesson plans and activities effectively.
Overview
40
40
years of professional experience
Work History
Certified Nursing Assistant Instructor
Main Street High School
Kissimmee
03.2023 - Current
- Provided targeted support to students addressing homework and academic challenges during study sessions, fostering their understanding.
- Facilitated small group discussions to promote student engagement and deepen understanding of course material.
- Guided students through rigorous, transformational journey, enhancing their academic abilities and confidence.
- Conducted assessments to evaluate student understanding of course material.
- Assisted teachers in preparing lesson materials and classroom activities.
- Organized classroom resources and maintained a tidy learning environment.
- Monitored student behavior and provided guidance on school policies.
- Adhered to school policies and procedures when handling disciplinary issues.
- Participated in professional development opportunities for continued growth.
Professional
Main Street High School
Kissimmee
01.2022 - 03.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Partnered with diverse coworkers to achieve goals and resolve product and service-related issues.
- Collaborated with team members to meet project objectives and ensure timely completion.
- Executed daily duties with accuracy and efficiency to support overall operations.
Clinical Manager
Kindred Hospice
Kissimmee
03.2021 - 09.2021
- Implemented quality improvement initiatives to enhance care delivery standards.
- Coordinated interdisciplinary team meetings to align on patient treatment plans, enhancing collaborative care.
- Conducted regular performance evaluations for clinical team members to support development.
- Developed training programs for new hires on hospice policies and procedures to ensure compliance and quality care.
- Facilitated communication between families and healthcare providers to address patient needs, improving overall satisfaction.
Administrator
Amada Senior Care
Kissimmee
03.2020 - 09.2020
- Managed scheduling for caregivers and clients to ensure timely service delivery and client satisfaction.
- Coordinated communication among clients, families, and caregivers to facilitate service updates.
- Maintained client records and documentation to support compliance efforts.
- Supported onboarding and training of new staff members in company protocols.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Maintained inventory of office supplies and ordered materials.
Certified Manager of Assisted Living Facility
Hazelwood Manor Assisted Living
Phoenix
10.2011 - 01.2015
- Ensures continuity of care of residents between shifts by providing
direct care as well as supervising CNAs and support staff
members. - Coordinated activities and events that improved resident engagement and wellbeing.
- Fostered communication among staff, residents, and families, enhancing care coordination.
- Coached, mentored, and trained team members, boosting their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
RN, Liaison, Patient Care Coordinator
Hospice of Arizona
11.2003 - 07.2011
- Delivered compassionate end-of-life care, supporting patients and families during difficult transitions in hospice settings.
- Administered medications and treatments according to established protocols and patient needs.
- Monitored patient vital signs and reported changes to the healthcare team promptly.
- Conducted regular assessments to evaluate patient comfort and quality of life.
- Coordinated with physicians, nurses, therapists, and social workers to create individualized treatment plans, enhancing patient-centered care.
- Educated families on disease processes, symptom management, and caregiving techniques to empower them in patient care.
- Supported emotional and spiritual needs of patients through active listening and presence.
Program Coordinator/Instructor Nurse Aide Training
Bucks County Community College
Newtown
04.1996 - 05.2000
- Developed and implemented program activities to meet established goals and objectives, enhancing program delivery.
- Coordinated stakeholder meetings to align efforts and ensure successful implementation of program initiatives.
- Facilitated collaboration between external organizations and partners to optimize programming services.
- Identified areas where improvements can be made in order to increase efficiency or effectiveness.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Maintained up-to-date records related to program activities.
Director of Staff Development
Attleboro Nursing and Rehabilitation Center
08.1986 - 11.1995
- Developed targeted training programs for nursing staff to enhance clinical skills and improve patient care.
- Ensures continuity of care of residents between shifts by providing
direct care as well as supervising CNAs and support staff
members. - Collaborated with department leaders to assess and address training needs and skill gaps.
- Coordinated continuing education opportunities for nursing staff and caregivers to ensure compliance and professional growth.
- Evaluated staff performance and provided constructive feedback regularly.
- Established professional development goals for each department and monitored progress towards completion.
- Advocated for a culture of learning and development throughout the organization.
- Assessed current training methods and identified new approaches that could be used to increase efficiency or reduce costs.
Supervisor/Director of Staff Development
Langhorne Gardens Nursing Center
Langhorne
06.1986 - 12.1990
- Directed and supervised team of 15 employees, including certified nursing assistants in daily operations.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
- Provided training sessions for all staff to ensure compliance with workplace safety regulations.
- Guided subordinates on job duties and responsibilities to enhance team effectiveness.
- Maintained records of employee performance, attendance, leave requests, and disciplinary actions to support informed decision-making.
Education
Master of Science Degree - Health Services Administration
University of St. Francis
Joliet, Illinois12-2007
Bachelor of Science - Health Arts
University of St. Francis
Joliet, Illinois12-2000
Associate of The Science - Registered Nurse
Bucks County Community College
Newtown, PA06-1986
Skills
- Classroom management
- Lesson planning
- Instructional strategies
- Student assessment
- Curriculum Adherence
- Educational technology
- Critical thinking
- Team collaboration
References
Available upon request
Licensure Certifications
- RN
- CPR/First Aid Certified
- Train-The-Trainer Certified
- NA Training PA DOH
Timeline
Certified Nursing Assistant Instructor
Main Street High School
03.2023 - Current
Professional
Main Street High School
01.2022 - 03.2023
Clinical Manager
Kindred Hospice
03.2021 - 09.2021
Administrator
Amada Senior Care
03.2020 - 09.2020
Certified Manager of Assisted Living Facility
Hazelwood Manor Assisted Living
10.2011 - 01.2015
RN, Liaison, Patient Care Coordinator
Hospice of Arizona
11.2003 - 07.2011
Program Coordinator/Instructor Nurse Aide Training
Bucks County Community College
04.1996 - 05.2000
Director of Staff Development
Attleboro Nursing and Rehabilitation Center
08.1986 - 11.1995
Supervisor/Director of Staff Development
Langhorne Gardens Nursing Center
06.1986 - 12.1990
Master of Science Degree - Health Services Administration
University of St. Francis
Bachelor of Science - Health Arts
University of St. Francis
Associate of The Science - Registered Nurse
Bucks County Community College