Diana Burghduf
Twin Lake,United States
Summary
Dynamic professional with 34 years of diverse experience in packaging, assembly, and merchandising, delivering exceptional service to both commercial and retail sectors. Proven expertise in quality assurance, internal audits, and environmental services, ensuring optimal standards in cleanliness and product presentation. Demonstrates strong skills in customer service and merchandising, adept at creating visually appealing displays and maintaining inventory accuracy. Leverages extensive knowledge of quality management systems to enhance operational efficiency and compliance. Committed to contributing to team success and elevating customer satisfaction through meticulous attention to detail and a proactive approach.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Packager and assembler
40 Visuals
10.2024 - Current
- Packaged and assembled digital art across various media forms.
- Delivered custom signage solutions to high-end commercial clients and the public.
- Ensured adherence to quality assurance standards, optimizing product presentation.
- Conducted internal audits and quality inspections to maintain compliance.
- Developed visually appealing displays, enhancing customer engagement and satisfaction.
Retail Merchandiser
Premium Retail Services
05.2024 - 09.2024
- Conduct audits and implement merchandising displays at retail locations including Meijer, Target, and Walgreens.
- Optimize product placement according to planograms to enhance customer experience.
- Maintain cleanliness and presentation standards in display areas to attract customers.
- Collaborate with store management to align merchandising strategies with promotional events.
- Provide feedback on inventory levels and suggest product assortment improvements.
EVS Technician
Trinity Health
10.2022 - 05.2024
- Operated and maintained cleaning equipment to ensure top-notch sanitation standards in healthcare settings.
- Conducted regular inspections and audits to uphold compliance with health and safety regulations.
- Collaborated with team members to streamline processes and improve overall operational efficiency.
- Trained new staff on best practices for environmental services and quality controls.
- Assisted in inventory management, ensuring adequate supplies for daily operations.
Food Service Worker
Compass Group
04.2022 - 06.2023
- Delivered exceptional customer service in fast-paced food service environment.
- Maintained high standards of cleanliness and food presentation.
- Assisted in inventory management and supply ordering.
- Collaborated with team members to ensure efficient service delivery.
- Adhered to health and safety regulations to guarantee food safety compliance.
Seasonal Driver
UPS
10.2021 - 12.2022
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Conducted vehicle inspections and maintained safety protocols during transportation.
- Managed delivery schedules to optimize routes and minimize delays.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Collaborated with team members to enhance operational efficiency and service quality.
Merchandiser
Action link
07.2021 - 06.2022
- Created engaging product displays for brands including Samsung, Bose, and Dyson.
- Executed timely updates for IPOS on computers and laptops.
- Coordinated travel between various retail locations including Walmart, Target, and Sam's Club.
- Delivered excellent customer service, addressing inquiries and enhancing shopping experiences.
- Collaborated with team members to optimize merchandising strategies and promote product visibility.
Shipping and Receiving Clerk
Erdman Machine Inc
04.2014 - 04.2020
- Operated CNC machines and EDM equipment, ensuring compliance with ISO 9001 and AS9100 standards.
- Conducted thorough audits of incoming and outgoing aviation components, including proprietary and military items.
- Managed packaging and shipping processes for aviation parts, maintaining stringent quality controls.
- Utilized QuickBooks for inventory management, including tracking pricing and stock levels.
- Certified forklift operator, enhancing logistics efficiency and safety in warehouse operations.
Retail Clerk
Meijer
01.2007 - 12.2012
- Assisted customers in the fashion and jewelry departments, providing knowledgeable product information and enhancing customer engagement.
- Operated cash registers and barcode scanners, ensuring efficient transactions and accurate inventory control.
- Maintained store presentation standards through effective merchandising and strategic placement of products according to planograms.
- Monitored inventory levels, implementing controls to manage stock and pricing effectively.
- Collaborated with team members to drive sales and improve customer service experiences.
Substitute Bus Driver
Reeths Puffer High School
01.2006 - 12.2007
- Obtained CDL Class B certification through formal training program.
- Fulfilled responsibilities for school bus routes and field trips, ensuring student safety and comfort.
- Coordinated with school staff to optimize transportation schedules and logistics.
- Maintained vehicle cleanliness and operational safety through regular inspections.
- Assisted in training new drivers on safety protocols and route management.
Line Server
Brookhaven
01.2005 - 12.2006
- Delivered exceptional customer service while efficiently serving food and beverages.
- Ensured adherence to health and safety standards in food preparation and handling.
- Maintained clean and organized service areas to enhance customer experience.
- Assisted in training new staff on service protocols and operational procedures.
- Collaborated with kitchen staff to coordinate timely meal service.
Manufacturing and Packaging Specialist
Perrigo
01.1992 - 12.2004
- Ensured quality control compliance with FDA guidelines through rigorous documentation and training SOP revisions.
- Operated and maintained Hata, Korsch 300 & 800 tablet presses, and Sarong Form and Fill Film machines.
- Conducted precise measurements using dials, calipers, and micrometers to uphold quality standards.
- Managed efficient packaging and manufacturing processes, optimizing workflow and productivity.
- Utilized material handling equipment, including forklifts, to support operational needs.
Education
High School Diploma -
Whitehall High School
Whitehall, MIMuskegon Skill Training Center
Muskegon, MISkills
- AS9100
- Auditing
- Driver
- Clerical experience
- Manufacturing
- Electrical Discharge Machining
- Registers (5 years)
- School Bus Driving
- Internal Audits
- Assembly (10 years)
- ISO 9001
- SAP
- Merchandising
- Typing
- Customer service
- Quality Inspection
- Quality Assurance
- Quickbooks
- Precision measuring instruments
- Customer service (9 years)
- Lean Manufacturing
- Quality Audits
- Calibration
- Cash register
- QuickBooks
- CGMP
- Planograms
- Micrometer
- Quality Management
- Calipers
Certification
CDL class B. Fork lift certification. Certification serv safe food handler. Certification in precision measuring tools. Have been certified in blood born pathogens and contamination procedures.
Work Preference
Work Type
Full TimeGig WorkLocation Preference
On-SiteRemoteHybridTimeline
Packager and assembler
40 Visuals
10.2024 - Current
Retail Merchandiser
Premium Retail Services
05.2024 - 09.2024
EVS Technician
Trinity Health
10.2022 - 05.2024
Food Service Worker
Compass Group
04.2022 - 06.2023
Seasonal Driver
UPS
10.2021 - 12.2022
Merchandiser
Action link
07.2021 - 06.2022
Shipping and Receiving Clerk
Erdman Machine Inc
04.2014 - 04.2020
Retail Clerk
Meijer
01.2007 - 12.2012
Substitute Bus Driver
Reeths Puffer High School
01.2006 - 12.2007
Line Server
Brookhaven
01.2005 - 12.2006
Manufacturing and Packaging Specialist
Perrigo
01.1992 - 12.2004
High School Diploma -
Whitehall High School
Muskegon Skill Training Center