Diana Cadima Huamani

• Handled cash transactions accurately while providing excellent customer service.
• Collaborated with team members to ensure efficient workflow during peak hours.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

• Maintained knowledge of current promotions and product features to effectively inform customers.
• Solved customer challenges by offering relevant products and services.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

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• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.