Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Castle

Montrose,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

31
31
years of professional experience

Work History

Retail Associate/ MOD Plus

Ross Dress For Less
03.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Substitute Teacher, K-12

Montrose County School District
08.2019 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Provided instruction for students in core subject areas.
  • Enforced school and class rules to maintain order in classroom.

Volunteer

Casa Crt Appointed Spcl Advoc
01.2017 - 02.2020

Represented the children's' best interest in court.

Licensed Realtor

Century 21 Aadvantage Gold
11.1998 - 11.2016
  • Compared recently sold area properties to determine competitive market prices.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Arranged for inspections and surveys of sold properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
  • Wrote contracts to outline sales and purchases of properties.

Owner

Lake Mead Chevron
03.1993 - 09.1996
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Education

High School Diploma -

Los Angeles Lutheran High School
Burbank CA
06.1986

Skills

  • Cash Register Operations
  • Verbal and Written Communication
  • Appeals Support
  • Self-Directed Learning
  • Strong Communication and Interpersonal Skills

Timeline

Retail Associate/ MOD Plus

Ross Dress For Less
03.2023 - Current

Substitute Teacher, K-12

Montrose County School District
08.2019 - Current

Volunteer

Casa Crt Appointed Spcl Advoc
01.2017 - 02.2020

Licensed Realtor

Century 21 Aadvantage Gold
11.1998 - 11.2016

Owner

Lake Mead Chevron
03.1993 - 09.1996

High School Diploma -

Los Angeles Lutheran High School
Diana Castle