DIANA CHRISTOPHE
MJHS
Brooklyn,NY
1
Certification
13
years of professional experience
Work History
Behavioral Health Care Manager
3 Months- Coordinated behavioral health assessments, organized individualized care plans aligned with member needs and service goals.
- Monitored member progress, adjusting interventions and escalating complex concerns to interdisciplinary care teams.
- Documented clinical interactions accurately in electronic records, supporting continuity of care and compliance requirements.
Social Work Care Manager
2 Years 7 Months- Managed a caseload of 360 members for DSNP/MAP completion for initial enrollment and re-assessment workflows
- Planned and facilitated new employee training sessions upon management team request
- Reviewed benefits and coverage details with members and clarified plan eligibility requirements.
Per diem Service Provider
2 Years 2 Months- Supported families by delivering caregiver support and respite services to children, enhancing their well-being.
- Conducted community-based assessments for children struggling in formal settings, facilitating access to beneficial community services.
- Provide strength based, supportive solution-focused interventions
Social Worker Coordinator
3 Years 8 Months- Performed home assessments to a caseload of 100 geriatric members, assessing and addressing psychosocial needs
- Facilitated discharge planning from hospital to community to ensure smooth transitions
- Participated on daily meetings with interdisciplinary team to discuss hospitalizations, ER visits, nursing home, and home care requests
Structural Family Therapist
8 Months- Conducted weekly therapy sessions with family via office and home visit
- Conducted safety and risk assessments for children's health and well-being, developing safety and intervention plans to mitigate risks
- Collaborated with ACS, children's schools, medical, mental health providers, and Minuchin Family Center, to coordinate comprehensive care and support for families
Peer-to-Peer Interviewer
2 Years 5 Months- Interview prospective candidates to determine if they fit for the position.
- Guided prospective candidates on expectations and job duties for the position
- Facilitated with management to develop and implement modern employment policies
Care Coordinator
3 Years 5 Months- Conducted monthly home visit outreach to clients who are homeless, chronic mentally ill, chronic medical health and geriatric population to review care plans and assist them with needed services
- Facilitated referrals to external agencies and supported patients in navigating legal, social services, and other necessary transactions.
- Coordinated continuity of client care with external healthcare and support organizations, including primary care, specialists, behavioral health counselors, and non-medical support providers.
HARP Assessor Intern
8 Months- Conducted home visits to elderly and chronic mentally ill population, completing NYS community mental health assessments to determine HCBS eligibility.
- Developed and implemented fully integrated Plans of Care to address individual participant needs
- Facilitated referrals for participants to ensure they received necessary support services.
Outreach and Engagement Specialist
9 Months- Outreached prospective members in geriatric, homelessness, and mental illness populations monthly via phone, mail, and home visits to educate them on health home program benefits.
- Utilized internet, databases, and health record systems to assess client eligibility for enrollment in care coordination services.
- Upheld HIPAA regulations and confidentiality protocols while recording interactions with each client served.
Group counselor
2 Months- Supported children's learning and play by engaging them in structured activities
- Developed and implemented educational activities, enhancing learning experiences for participants
- Collaborated with school staff and counselors to create and maintain lesson plans, ensuring alignment with educational goals
Education
Master - Social Work
Bachelor - Psychology
Associate - Liberal Arts and General Studies
Skills
Cultural competency
Fluent in Haitian Creole
Passive speaker in Spanish
Receptive comprehension in French
Proficient in Microsoft Word
Excel
Health information systems
Assessment techniques
Resource coordination
Clinical evaluations
Problem resolution
Recreational Soccer
True Crime Documentaries
Certification
Motivational interviewing, Trauma-Informed care, Opioid overdose prevention(naloxone), License Master Social Worker
Timeline
Behavioral Health Care Manager
MJHS
07.2026 - CurrentRead More
Social Work Care Manager
MJHS
12.2023 - 07.2026Read More
Per diem Service Provider
New Children Alternative
08.2022 - 10.2024Read More
Social Worker Coordinator
Archcare Senior Life
03.2020 - 11.2023Read More
Structural Family Therapist
Brooklyn Community Services
07.2019 - 03.2020Read More
HARP Assessor Intern
NADAP
09.2018 - 05.2019Read More
Peer-to-Peer Interviewer
NADAP
02.2017 - 07.2019Read More
Care Coordinator
NADAP
02.2016 - 07.2019Read More
Outreach and Engagement Specialist
NADAP
05.2015 - 02.2016Read More
Group counselor
Hudson Guild
06.2013 - 08.2013Read More
Hunter Silberman School of Social Work
Master from Social Work
Read More
Hunter College
Bachelor from Psychology
Read More
Kingsborough Community College of The City University of New York
Associate from Liberal Arts and General Studies
Read More