Summary
Overview
Work History
Education
Skills
Timeline
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Diana Colombo

Las Vegas,NV

Summary

Committed and hardworking Catering Manager with 17 years of experience. Swift problem solver with quick and effective solutions to wide array of issues.

Overview

15
15
years of professional experience

Work History

Sr. Catering Manager

The Mirage Resort and Casino
06.2022 - Current
  • Streamlined event planning processes, resulting in improved efficiency and reduced costs.
  • Successfully managed multiple events simultaneously, demonstrating strong organizational skills and flexibility under pressure.
  • Maximized revenue potential by upselling additional catering services to clients, such as custom menu design or specialty beverage packages.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Achieved consistent positive feedback from clients through meticulous attention to detail in event planning and execution.
  • Improved employee retention rates through effective communication, mentorship, and fostering a positive work environment for all staff members.

Catering Manager

Mirage Resort & Casino Las Vegas
02.2014 - 06.2022
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Hired and trained both permanent and temporary staff members.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.

Catering Coordinator

ARIA Resort & Casino Las Vegas
11.2009 - 02.2014
  • Gathered customer requirements and worked with catering team in implementing specifications
  • Built revenue by delivering innovative catering services
  • Worked closely with Executive Banquet Chef to determine menu plans for special events, in house events and Corporate/ Association programs
  • Resolved problems or concerns to satisfaction of end users
  • Maintained records to orchestrate event details, customer requests and billing information
  • Elevated guest experience by attentively addressing dietary restrictions and special requests from attendees.

Education

Associate of Arts in Fashion Merchandising -

Brooks College
Long Beach, CA
05.1985

Skills

  • Team Leadership
  • Event Coordination

Timeline

Sr. Catering Manager

The Mirage Resort and Casino
06.2022 - Current

Catering Manager

Mirage Resort & Casino Las Vegas
02.2014 - 06.2022

Catering Coordinator

ARIA Resort & Casino Las Vegas
11.2009 - 02.2014

Associate of Arts in Fashion Merchandising -

Brooks College

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Diana Colombo