Byron Smith
J
Mobile
Summary
Dynamic Sr. Catering Manager at Sodexo Live, recognized for enhancing client satisfaction through innovative menu development and exceptional service. Proven leadership in staff training and operational efficiency, achieving significant improvements in employee retention and event execution. Expertise in food presentation and cost control drives sustainable catering solutions.
Catering professional with history of managing large-scale events and ensuring exceptional service standards. Recognized for strong focus on team collaboration and achieving results, adapting to changing needs efficiently. Known for skills in menu planning and budget management, and valued for proactive problem-solving and reliability.
Overview
18
18
years of professional experience
Work History
Sr. Catering Manager
Sodexo Live (Kay Bailey Hutchinson Convention Center)
12.2023 - 12.2024
- Spearheaded initiatives for utilizing local, organic ingredients in menu offerings, promoting sustainability practices within the organization.
- Implemented innovative menu offerings that catered to diverse dietary needs and preferences.
- Improved employee retention rates through effective communication, mentorship, and fostering a positive work environment for all staff members.
- Enhanced company reputation by consistently delivering outstanding customer service experiences at every event.
- Conducted post-event evaluations with clients, identifying areas of improvement for future events and refining best practices.
- Successfully managed multiple events simultaneously, demonstrating strong organizational skills and flexibility under pressure.
- Increased client satisfaction by providing exceptional catering services for various events.
- Achieved consistent positive feedback from clients through meticulous attention to detail in event planning and execution.
- Worked with chefs to plan menus according to client needs and budgets.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
Director Of Catering
G-Texas Catering
01.2020 - 12.2023
- Trained and supervised team members to deliver top-notch service during large-scale catering functions.
- Collaborated with sales and marketing teams to develop promotional materials, such as brochures and social media content, promoting catering services to prospective clients.
- Organized employee training sessions on topics related to customer service best practices, food safety compliance, and effective communication skills among team members.
- Regularly reviewed competitor offerings to stay informed about current market trends, ensuring that the company''s services remained competitive and attractive to clients.
- Collaborated with chefs and culinary teams to design customized menus, ensuring a memorable dining experience for clients'' guests at each event.
- Supervised catering staff to reinforce adherence to organizational policies and safety regulations.
- Booked event facilities and coordinated set up and break down of both dining and kitchen areas.
- Participated in industry networking events and trade shows, establishing valuable connections within the local catering community and expanding business opportunities.
District Manager
Coney Island Resturants
06.2007 - 12.2019
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
Education
Bachelor of Arts - Business Management
Detroit College Of Business
Detroit, MI 05.2001 -
Skills
Food presentation
Menu development
Operational efficiency
Sanitation standards
Cost control
Menu pricing
Table setting
Staff leadership
Marketing
Project management software
Menu supervision
ServSafe manager
Timeline
Sr. Catering Manager
Sodexo Live (Kay Bailey Hutchinson Convention Center)
12.2023 - 12.2024
Director Of Catering
G-Texas Catering
01.2020 - 12.2023
District Manager
Coney Island Resturants
06.2007 - 12.2019
Bachelor of Arts - Business Management
Detroit College Of Business
05.2001 -