Diana Cruz
Los Angeles,CA
Summary
Dependable and hardworking professional with 10+ years of experience in the textile and apparel industry. Skilled in accounts receivable, customer service, invoicing and administrative support. Proficient in MOD2, QuickBooks, and Microsoft Office, with strong attention to detail and organizational skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Accounts Receivable & Import Production
Don Textile Inc
Los Angeles
03.2025 - Current
- Managed accounts receivable, invoicing, collections, and customer payments.
- Monitored outstanding balances, following up on overdue accounts to expedite collections.
- Applied for customer credit insurance through Euler and factoring companies.
- Deposited checks using online banking system daily.
- Submitted daily sales reports and maintained accurate records.
- Coordinated import production schedules, tracking overseas shipments to ensure timely arrivals.
- Prepared purchase orders, import documents, and production reports.
- Communicated with vendors, freight forwarders, and customers to facilitate timely deliveries and resolve issues.
- Assisted with inventory management and order processing.
- Obtained customer approval for lab dips and shipping samples before production.
Property Management & Accounts Payable Assistant
JS Buildings & Trendy Collection
Los Angeles, CA
12.2023 - 02.2025
- Processed vendor invoices, ensuring timely payments and accurate financial records.
- Processed invoices and managed accounts payable records.
- Maintained organized accounts payable files and documentation to support audit compliance.
- Reviewed purchase orders against invoices to ensure accuracy and compliance.
- Prepared payment checks for maintenance contractors.
- Reconciled credit card statements and performed monthly account reconciliations.
- Maintained accurate payment records using Microsoft Excel.
- Posted rent collections and updated tenant records to ensure accurate account tracking.
- Prepared leases, notices, and other property documents.
Accounts Receivable
Hermozo Textile
Los Angeles, CA
10.2018 - 11.2023
- Posted payments, ACH transfers, checks, and credit card transactions accurately.
- Prepared invoices, statements, and customer payment records.
- Followed up with customers on outstanding balances and due dates to facilitate timely payments.
- Maintained customer ledgers and performed credit checks before releasing orders.
- Applied for customer credit insurance through Euler and factoring companies.
- Coordinated with sales representatives on customer accounts and past-due invoices to streamline resolution of payment issues.
- Managed customer returns, issued RGAs, and prepared credit memos to ensure accurate account adjustments.
- Submitted daily sales and accounts receivable reports.
- Responded to customer inquiries regarding pricing, orders, and account status.
Production Staff
Elegant Textile
Los Angeles, CA
04.2017 - 09.2018
- Processed customer orders and coordinated shipments.
- Prepared sales orders, shipping documents, and invoices to support order fulfillment.
- Verified purchase orders and order details.
- Responded to customer inquiries regarding pricing and order status to enhance customer satisfaction.
- Coordinated with sales representatives and customers to ensure timely deliveries and maintain order accuracy.
- Processed payments for COD customer accounts.
- Deposited checks on a daily basis.
- Processed credit card payments.
- Submitted weekly sales reports.
Accounts Receivable
XL Fabrics
Los Angeles, CA
07.2015 - 02.2017
- Managed invoicing, customer payments, and accounts receivable records.
- Followed up on outstanding balances and past-due accounts to ensure timely recovery of funds.
- Recorded check payments in accounts receivable system.
- Maintained customer accounts and performed credit checks.
- Issued credit memos and processed returns while addressing customer inquiries to maintain satisfaction.
- Submitted accounts receivable reports to provide accurate financial insights for decision-making.
Education
Bachelor of Science - Business Administration, Major in Marketing
Far Eastern University
Manila, Philippines 06.2001 - 03.2005
Skills
- Accounts Receivable Management
- Credit & Collections Management
- Invoice & Payment Processing
- Import Management
- Accounts Reconciliation
- Client Account Management
- Microsoft Office (Word, Excel, Outlook)
- QuickBooks
- MOD2 System
- Textile & Apparel Industry Experience
- Customer Service & Client Relations
- Administrative Support
Timeline
Accounts Receivable & Import Production
Don Textile Inc
03.2025 - Current
Property Management & Accounts Payable Assistant
JS Buildings & Trendy Collection
12.2023 - 02.2025
Accounts Receivable
Hermozo Textile
10.2018 - 11.2023
Production Staff
Elegant Textile
04.2017 - 09.2018
Accounts Receivable
XL Fabrics
07.2015 - 02.2017
Bachelor of Science - Business Administration, Major in Marketing
Far Eastern University
06.2001 - 03.2005