Diana Cuevas
Fontana,CA
Summary
Highly motivated college student with years of experience in customer service jobs and Strong communication skills in both English and Spanish. Efficient in problem solving and interpersonal skills with other people. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Counter Help
Panda Express
01.2024 - Current
- Contributed to sales growth by upselling menu items and promoting limited-time offerings.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
- Implemented time management strategies to prioritize tasks effectively during high-pressure situations.
Classroom Volunteer
Redwood Elementary School
11.2023 - 12.2023
- Provided one-on-one support to students with special needs, enabling their successful integration into the classroom.
- Mentored struggling students, leading to improved academic performance and confidence.
- Contributed to the development of inclusive activities, ensuring all students had equal opportunities for success.
- Facilitated small group sessions for targeted skill-building in reading, writing, and math.
- Aided teachers with grading assignments and tracking student progress.
Team Member
Del Taco
02.2023 - 12.2023
- Fast paced job that requires multi-tasking and attention to detail to deliver great service.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Some College (No Degree) -
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Summit High School
Fontana, CA05.2023
Skills
- Teamwork and Collaboration
- Cash Register Systems
- Clear Communication
- Willingness to Learn
- Food Preparation Techniques
- Order Preparation
- Interpersonal skills
- Classroom management
Languages
Spanish
Native or Bilingual
Timeline
Counter Help
Panda Express
01.2024 - Current
Classroom Volunteer
Redwood Elementary School
11.2023 - 12.2023
Team Member
Del Taco
02.2023 - 12.2023
Some College (No Degree) -
Chaffey College
High School Diploma -
Summit High School