Summary
Overview
Work History
Education
Skills
Highlightsofachievements
References
Work Availability
Timeline
Diana Daza

Diana Daza

Summary

Seeking a challenging role with a reputable organization where I can utilize and expand my experience in events, customer service and hospitality skills to allow for advancement and growth of the organization.

Overview

8
8
years of professional experience
1
1
Language

Work History

Event Server/ Wedding Attendant

The Crescent Beach Club
04.2023 - 11.2023
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Arranged linens and table settings according to seating plan and event theme.

Event & Marketing Executive

1868 Restaurant Cafe & Gallery
1 2018 - 06.2020
  • Responsible for all aspects of soft opening, marketing, suppliers & aiding with customer service issues of all guests
  • Training of all FOH staff & supervised points of service skills of staff
  • Created marketing and promotion materials advertising opening of the venue
  • Composed and distributed restaurant profiles to media & publications to generate media attention.
  • Initiated conversations with promotional partners to identify new opportunities and relationships to drive business.

Event Coordinator & Opening Training Team

Caramel Restaurant and Lounge St. Regis Saadiyat Island
01.2016 - 01.2018
  • Responsible for logistical elements of event, food and beverages, room set-ups, entertainment
  • Assisting with direct marketing initiatives and promotional activities
  • Managing key supporter relationships with significant individuals & also finding opportunities to up sell
  • Creating promotional material for the event & distributing it to the target audience
  • Ensuring adequate staff is available for the event, aid with wine/ spirit set up.

Education

Hospitality Management BA -

Cal State LA

Hotel & Restaurant Management AS - undefined

Vincennes University

Skills

Customer Satisfaction

Highlightsofachievements

  • Extensive experience in customer service, coordination, and marketing.
  • Successful at establishing an exceptional rapport with individuals on all levels
  • Resourceful, energetic, competent, multi-task and results oriented.
  • Effective in maintaining good client relations
  • Recognized for long hours, commitment to clients, professionalism, attention to detail and follow-up.

References

Available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Event Server/ Wedding Attendant - The Crescent Beach Club
04.2023 - 11.2023
Event Coordinator & Opening Training Team - Caramel Restaurant and Lounge St. Regis Saadiyat Island
01.2016 - 01.2018
Event & Marketing Executive - 1868 Restaurant Cafe & Gallery
1 2018 - 06.2020
Cal State LA - Hospitality Management BA,
Vincennes University - Hotel & Restaurant Management AS,
Diana Daza