Maria Criollo
Poughkeepsie,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Banquet Server, Wedding Attendant
Bonura Hospitality Group
03.2022 - 11.2025
- Delivered exceptional customer service during high-volume banquet events.
- Monitored guest needs throughout events, ensuring satisfaction and prompt assistance.
- Set up and arranged dining areas according to event specifications.
- Assisted in training new servers on best practices and service standards.
- Monitored event flow, proactively addressing issues to ensure smooth execution on the wedding day.
- Handled day-of-event tasks such as venue setup, breakdown, and cleanup efficiently to maintain schedules.
Retail Sales Associate
Sierra Trading Post
08.2024 - 07.2025
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Assisted in visual merchandising, ensuring product displays enhanced customer engagement.
- Processed transactions efficiently using point-of-sale systems, contributing to smooth operations.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Housekeeping Aide
Good Deals Cleaning Services
01.2020 - 01.2023
- Performed detailed cleaning tasks, including dusting, vacuuming, and mopping floors.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Education
Bachelor of Science - Human Biology
Marist College
Poughkeepsie, NY05-2027
Skills
- Customer service
- Event coordination
- Attention to detail
- Effective communication
- Relationship building
- Adaptive problem solving
Languages
English
Spanish
French
Timeline
Retail Sales Associate
Sierra Trading Post
08.2024 - 07.2025
Banquet Server, Wedding Attendant
Bonura Hospitality Group
03.2022 - 11.2025
Housekeeping Aide
Good Deals Cleaning Services
01.2020 - 01.2023
Bachelor of Science - Human Biology
Marist College