Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana De La Cruz Ortiz

Forney

Summary

Driven warehouse leader with a proven track record in optimizing workflows and enhancing productivity. Expertise in training and mentoring staff to achieve operational excellence while maintaining a strong focus on safety and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Warehouse Lead

Barrette Distribution Center
Forney, TX
07.2024 - Current
  • Coordinated workflows to optimize resource allocation and meet production targets.
  • Trained new staff on safety practices, and standard operating procedures.
  • Implemented process improvements that reduced downtime and enhanced overall productivity in the warehouse.

Warehouse Worker

Amazon
Forney, TX
04.2024 - 05.2024
  • Maintained accurate inventory records using warehouse management systems.
  • Collaborated with team members to fulfill customer orders promptly and accurately.
  • Implemented safety protocols, ensuring compliance with company standards.

Assistant Manager

Jackrabbit Quick Stop
Forney, TX
02.2019 - 05.2023
  • Supervised daily operations, ensuring adherence to company policies and customer service standards.
  • Trained and mentored new staff on operational procedures and best practices for efficiency.
  • Implemented inventory management systems, enhancing stock accuracy and reducing discrepancies.

Cashier

El Rancho Supermercado
Dallas, TX
06.2018 - 11.2018
  • Assisted customers with inquiries, providing exceptional service and support.
  • Maintained accurate cash drawer balance throughout shifts.

Education

High School Diploma -

W.W. Samuell High School
Dallas, TX
05-2018

Skills

  • Supervisory experience
  • Time management
  • Customer service
  • Order picking
  • Product packaging
  • Shipping and receiving
  • Attention to detail
  • Warehouse functions

Languages

Spanish

Timeline

Warehouse Lead

Barrette Distribution Center
07.2024 - Current

Warehouse Worker

Amazon
04.2024 - 05.2024

Assistant Manager

Jackrabbit Quick Stop
02.2019 - 05.2023

Cashier

El Rancho Supermercado
06.2018 - 11.2018

High School Diploma -

W.W. Samuell High School