Diana De La Cruz Ortiz
Forney
Summary
Driven warehouse leader with a proven track record in optimizing workflows and enhancing productivity. Expertise in training and mentoring staff to achieve operational excellence while maintaining a strong focus on safety and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Warehouse Lead
Barrette Distribution Center
2024.07 - Current
- Coordinated workflows to optimize resource allocation and meet production targets.
- Trained new staff on safety practices, and standard operating procedures.
- Implemented process improvements that reduced downtime and enhanced overall productivity in the warehouse.
Warehouse Worker
Amazon
2024.04 - 2024.05
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to fulfill customer orders promptly and accurately.
- Implemented safety protocols, ensuring compliance with company standards.
Assistant Manager
Jackrabbit Quick Stop
2019.02 - 2023.05
- Supervised daily operations, ensuring adherence to company policies and customer service standards.
- Trained and mentored new staff on operational procedures and best practices for efficiency.
- Implemented inventory management systems, enhancing stock accuracy and reducing discrepancies.
Cashier
El Rancho Supermercado
2018.06 - 2018.11
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained accurate cash drawer balance throughout shifts.
Education
High School Diploma -
W.W. Samuell High School
Dallas, TX2018-05
Skills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Product packaging
- Shipping and receiving
- Attention to detail
- Warehouse functions
Languages
Spanish
Timeline
Warehouse Lead
Barrette Distribution Center
2024.07 - Current
Warehouse Worker
Amazon
2024.04 - 2024.05
Assistant Manager
Jackrabbit Quick Stop
2019.02 - 2023.05
Cashier
El Rancho Supermercado
2018.06 - 2018.11
High School Diploma -
W.W. Samuell High School