Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
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Diana Edwards

Lubbock,TX

Summary

Dynamic professional with a proven track record at William Chris Vineyards, enhancing customer engagement through exceptional communication and relationship-building skills. Expert in time management and problem-solving, significantly improving operational efficiency. Skilled in sales data maintenance and customer service, demonstrating adaptability and professionalism in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Welcome Center Ambassador

William Chris Vineyards
Hye, TX
12.2023 - Current

Greets and welcomes customers to their tasting reservations, picnic pack meals, or special events hosted by the winery. Offers a special pour of our welcome wine, and relevant information, all while ensuring the best customer service possible.

Summer Camp Counselor

Prude Ranch
Fort Davis, TX
06.2022 - 06.2024
  • Helped supervise and guide kids while they participated in interactive camp activities.
  • Underwent specialized training to properly meet the needs of children while they attended camp, and taught recreational and educational classes.
  • Provided emotional support and guidance to campers, fostering personal development and well-being.
  • Organized games and sports activities to keep campers entertained.
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.

Business Operations Coordinator

Echo Gallery
Blanco, TX
01.2023 - 05.2023

I assisted with the recording and maintenance of sales data, including weekly reconciliation of multiple bank accounts, distributions to consignors, validation, and payment of bills, and the recording and payment of Texas sales taxes. In addition, I operated a retail point of sale and supported general business matters: communications, advertising, website maintenance, and facility operations/security.

Education

BBA - Accounting

Texas Tech University
Lubbock, TX
05-2027

Skills

  • Excellent communication
  • Time management
  • Problem-Solving Aptitude
  • Adaptability
  • Flexibility
  • Relationship building
  • Customer engagement
  • Professionalism

Certification

  • Texas Alcoholic Beverage Commission Seller Training Certification - 12/07/2023
  • Texas Food Handler Certification - 12/07/2023
  • Lifeguarding with CPR/AED for Professional Rescuers and First Aid - 06/06/2024

Timeline

Welcome Center Ambassador

William Chris Vineyards
12.2023 - Current

Business Operations Coordinator

Echo Gallery
01.2023 - 05.2023

Summer Camp Counselor

Prude Ranch
06.2022 - 06.2024

BBA - Accounting

Texas Tech University
Diana Edwards