Diana Flores
Hemet,CA
Summary
HR professional with robust experience in talent acquisition, employee relations, and performance management. Known for fostering collaborative team environments and driving organizational success. Skilled in conflict resolution, compliance, and developing effective HR strategies. Adaptable and dependable, ready to support changing organizational needs.
Overview
8
8
years of professional experience
Work History
HR Generalist
Rudolph Foods
05.2024 - Current
- Developed and implemented employee engagement initiatives resulting in a increase in overall employee satisfaction
- Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding
- Administered benefits programs, including health insurance, retirement plans, and leave management for a team of 170 employees
- Conducted investigations into employee complaints or policy violations ensuring fair resolution and compliance with company policies
- Created and delivered training programs on topics such as sexual harassment prevention, diversity and inclusion awareness, and performance management
- Maintained accurate HRIS records by updating employee information, tracking attendance records, and managing time-off requests
- Collaborated with managers to develop job descriptions that accurately reflected the skills required for each position within the organization
- Assisted in the development of company policies and procedures to ensure compliance with federal/state labor laws and regulations
- Managed annual performance review process including goal setting meetings with employees to align individual objectives with organizational goals
- Provided guidance to managers regarding disciplinary actions ensuring adherence to company policies while promoting fairness across all levels of the organization
- Coordinated employee recognition programs such as Employee of the Month/Quarter awards to boost morale and foster a positive work environment
- Developed metrics-driven reports analyzing key HR data trends (e.g., turnover rates) providing insights for strategic decision-making by senior leadership
- Managed employee relations issues, including conflict resolution, performance improvement plans, and disciplinary actions
- Collaborated with cross-functional teams to develop and implement HR policies that aligned with company culture and values
- Maintained knowledge of current employment laws and regulations ensuring compliance at all times
- Assisted employees with HR-related inquiries, providing guidance on policies, procedures, and benefits
- Coordinated employee wellness initiatives such as health fairs, fitness challenges, and mental health awareness campaigns
- Created job postings/advertisements utilizing various platforms (e.g., job boards, social media) to attract top talent
- Managed FMLA/ADA accommodations process ensuring compliance with legal requirements while supporting employees' needs
- Led investigations into workplace accidents/incidents ensuring adherence to safety protocols and implementation of corrective measures
- Facilitated leadership development programs to enhance managerial skills within the organization
Human Resources Generalist
VCS Billing
07.2022 - 05.2024
- Create and implement company policies
- Process bi-weekly payroll for 40+ employees
- Assist and implement new company time-tracking software
- Calculated bi-weekly mileage for field staff
- Planned and setup monthly staff lunches
- Reported and managed all worker compensation cases
- Full cycle hiring - Created job ad's, Reviewed resumes, interviewed, and completed all onboarding tasks
- Completed I-9 and background check requirements for all new hire's and rehires
- Administered employee benefits programs and assisted with open enrollment.
Payroll Specialist/HR
Bright View Landscaping Services
03.2020 - 04.2022
- Processed weekly payroll for over 200 employees in 3 branches
- Weekly processing of accounts payable and accounts receivable
- Responsible for safety training, COVID Tracking, worker compensation claims
- Office administrative duties consisted of answering phones, restocking office supplies, keeping office calendar up-to-date, and checking mail daily
- Responsible for onboarding and training of new employees, such as, I9 Verification, New Hire Paperwork, drug testing, road test, DOT (Department of Transportation) applications, offer letters, and keeping all employee files up to date
- Processed all employee separations
Payroll/HR Specialist
Maxim Healthcare Services
01.2017 - 03.2020
- Processed weekly payroll for over 100 employees
- In direct communication with health insurance payors for updated billable hours available to process TAR's (Treatment Authorizations Request)
- Office administrative duties consisted of answering phones, restocking office supplies, keeping office calendar up-to-date, and checking mail daily
- Assisted with recruitment of external staff
- Responsible for onboarding and training of new employees, such as, I9 Verification, New Hire Paperwork, drug testing, background checks, verifying applicants' references, distribution of offer letters, conducted new employee orientations, and producing employee files
- Client Tracking: accountable for updating Excel data spreadsheet, creating and maintaining client files, and process clients discharge letters
- On-call during off hours for last minute scheduling changes and ensuring restaffing within a 30-minute timeframe
Education
High school -
Rancho Verde High School
Moreno Valley, CA08.2014
Skills
- Accounts Payable / Receivable
- OSHA
- Employment & labor law compliance
- Onboarding and Orientation
- Payroll Administration
- Employee Relations Management
- Background Checks
- Job Analysis
- Organizational Development
- Diversity and Inclusion
- Compensation and benefits
- HRIS management
- Performance Management
- Employee Surveys
- Grievance handling and redressal
- HR policy/procedure development
Additional Information
Training skills, Managing organizations
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Timeline
HR Generalist
Rudolph Foods
05.2024 - Current
Human Resources Generalist
VCS Billing
07.2022 - 05.2024
Payroll Specialist/HR
Bright View Landscaping Services
03.2020 - 04.2022
Payroll/HR Specialist
Maxim Healthcare Services
01.2017 - 03.2020
High school -
Rancho Verde High School
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