Summary

Overview

Work History

Education

Skills

Additional Information

Personal Information

Languages

Timeline

Diana Flores

Hemet,CA

Summary

HR professional with robust experience in talent acquisition, employee relations, and performance management. Known for fostering collaborative team environments and driving organizational success. Skilled in conflict resolution, compliance, and developing effective HR strategies. Adaptable and dependable, ready to support changing organizational needs.

Overview

years of professional experience

Work History

HR Generalist

Rudolph Foods

Beaumont, CA

05.2024 - Current

Developed and implemented employee engagement initiatives resulting in a increase in overall employee satisfaction
Managed full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding
Administered benefits programs, including health insurance, retirement plans, and leave management for a team of 170 employees
Conducted investigations into employee complaints or policy violations ensuring fair resolution and compliance with company policies
Created and delivered training programs on topics such as sexual harassment prevention, diversity and inclusion awareness, and performance management
Maintained accurate HRIS records by updating employee information, tracking attendance records, and managing time-off requests
Collaborated with managers to develop job descriptions that accurately reflected the skills required for each position within the organization
Assisted in the development of company policies and procedures to ensure compliance with federal/state labor laws and regulations
Managed annual performance review process including goal setting meetings with employees to align individual objectives with organizational goals
Provided guidance to managers regarding disciplinary actions ensuring adherence to company policies while promoting fairness across all levels of the organization
Coordinated employee recognition programs such as Employee of the Month/Quarter awards to boost morale and foster a positive work environment
Developed metrics-driven reports analyzing key HR data trends (e.g., turnover rates) providing insights for strategic decision-making by senior leadership
Managed employee relations issues, including conflict resolution, performance improvement plans, and disciplinary actions
Collaborated with cross-functional teams to develop and implement HR policies that aligned with company culture and values
Maintained knowledge of current employment laws and regulations ensuring compliance at all times
Assisted employees with HR-related inquiries, providing guidance on policies, procedures, and benefits
Coordinated employee wellness initiatives such as health fairs, fitness challenges, and mental health awareness campaigns
Created job postings/advertisements utilizing various platforms (e.g., job boards, social media) to attract top talent
Managed FMLA/ADA accommodations process ensuring compliance with legal requirements while supporting employees' needs
Led investigations into workplace accidents/incidents ensuring adherence to safety protocols and implementation of corrective measures
Facilitated leadership development programs to enhance managerial skills within the organization

Human Resources Generalist

VCS Billing

Hemet, CA

07.2022 - 05.2024

Create and implement company policies
Process bi-weekly payroll for 40+ employees
Assist and implement new company time-tracking software
Calculated bi-weekly mileage for field staff
Planned and setup monthly staff lunches
Reported and managed all worker compensation cases
Full cycle hiring - Created job ad's, Reviewed resumes, interviewed, and completed all onboarding tasks
Completed I-9 and background check requirements for all new hire's and rehires
Administered employee benefits programs and assisted with open enrollment.

Payroll Specialist/HR

Bright View Landscaping Services

Riverside, CA

03.2020 - 04.2022

Processed weekly payroll for over 200 employees in 3 branches
Weekly processing of accounts payable and accounts receivable
Responsible for safety training, COVID Tracking, worker compensation claims
Office administrative duties consisted of answering phones, restocking office supplies, keeping office calendar up-to-date, and checking mail daily
Responsible for onboarding and training of new employees, such as, I9 Verification, New Hire Paperwork, drug testing, road test, DOT (Department of Transportation) applications, offer letters, and keeping all employee files up to date
Processed all employee separations

Payroll/HR Specialist

Maxim Healthcare Services

San Bernardino, CA

01.2017 - 03.2020

Processed weekly payroll for over 100 employees
In direct communication with health insurance payors for updated billable hours available to process TAR's (Treatment Authorizations Request)
Office administrative duties consisted of answering phones, restocking office supplies, keeping office calendar up-to-date, and checking mail daily
Assisted with recruitment of external staff
Responsible for onboarding and training of new employees, such as, I9 Verification, New Hire Paperwork, drug testing, background checks, verifying applicants' references, distribution of offer letters, conducted new employee orientations, and producing employee files
Client Tracking: accountable for updating Excel data spreadsheet, creating and maintaining client files, and process clients discharge letters
On-call during off hours for last minute scheduling changes and ensuring restaffing within a 30-minute timeframe