Diana Flores
Phoenix,AZ
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Redirect Health
Glendale, USA
07.2024 - Current
- Assist other medical assistants and providers as needed
- Administer injections, medications and treatments as directed by the physician.
- Organize patient charts before each day's clinic sessions began.
- Assist with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Keep examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Schedule appointments for patients via phone.
- Perform basic laboratory test such as urinalysis and blood glucose levels under direct supervision of a physician, conduct flu,strep,and Covid tests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Float in the mornings and working with a provider from 1-5 pm.
Realtor
Opendoor
Glendale, USA
09.2017 - Current
- Market Analysis
- Real Estate Law
- Customer Service
- Networking
- Client relationship management
- Knowledge of local laws and regulations
- Ethics
- Home inspection Coordination
- Time Management and Organization
- Adaptability and resilience
Medical Assistant Externship
Phoenix Internal Medicine
Phoenix, AZ
04.2024 - 05.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- helped the providers translate for the Spanish speaking patients.
- Conducted EKGs.
- Called patients the day before to confirm next day appointments.
Education
Medical Assistant and Phlebotomy Diploma -
Arizona College of Allied Health
Glendale, AZ05.2024
Skills
- Communication
- E-Clinical Works
- Patient-focused care
- Restocking lab supplies
- Organization
- Problem Solving
- Empathy
- Compassion
- Vital signs
- Scheduling
- BLS Certification
- Patient Education
- Phlebotomy
- Patient Preparation
- Time Management
- Multitasking
- Teamwork
- Active Listening
- Ethics
- Social Skills
- Cleanliness
- Collaboration
- EKG
- Injections
- Triage patients
- Spirometry
- Ear Lavage
- Suture removal
- Normal labs
- Integrity
- Medical terminologies
- Reliable team player
- Communicating with patient families
- Compassionate
- Honest
Certification
Real Estate License, Glendale, AZ, 09/17
Timeline
Medical Assistant
Redirect Health
07.2024 - Current
Medical Assistant Externship
Phoenix Internal Medicine
04.2024 - 05.2024
Realtor
Opendoor
09.2017 - Current
Medical Assistant and Phlebotomy Diploma -
Arizona College of Allied Health