Diana J. Flores
White Plains,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Case Aide
Abbot House
12.2023 - Current
- Streamlined documentation processes for improved efficiency and accuracy in case recording.
- Assisted case managers with coordinating necessary calls and legal appointments for their cases.
Home Finding Assistant
Abbott House
12.2023 - 12.2023
- Only performed the training that was required for the position.
Cashier/Runner
Shoprite Store
08.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Waitress
Bronxville Field Club
06.2016 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Volunteer Assistant
Esplanade Home For Seniors
06.2015 - 08.2015
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Arts - Political Science, Criminal Justice
Pace University
861 Bedford Rd, Pleasantville, NY 10570 08.2023
High School Diploma -
White Plains High School
550 North St, White Plains, NY 1060506.2019
Skills
- GIS
- Communication
- Customer Service Excellence
- Social Perception
- Work Task Prioritization
- Staff Training
Languages
Spanish
Native or Bilingual
Timeline
Case Aide
Abbot House
12.2023 - Current
Home Finding Assistant
Abbott House
12.2023 - 12.2023
Cashier/Runner
Shoprite Store
08.2021 - 12.2022
Cashier/Waitress
Bronxville Field Club
06.2016 - 12.2019
Volunteer Assistant
Esplanade Home For Seniors
06.2015 - 08.2015
Bachelor of Arts - Political Science, Criminal Justice
Pace University
High School Diploma -
White Plains High School
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