Diana Garcia
Woodside,NY
Overview
9
9
years of professional experience
Work History
Teller
GardaWorld Cash Services
Long Island City, New York
04.2024 - Current
- Maintained confidentiality of all customer records and information according to company policies.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
Bank Teller
Citibank
Queens, NY
02.2022 - 04.2024
- Delivered exceptional service to customers in person or over telephone.
- Maintained confidentiality of bank records and client information.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Entered transactions into computer and issued customer receipts.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Keyholder
Easy Pickins
, NY
12.2015 - 12.2021
- performed cash,card and check transactions to complete customer purchase.
- promote customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- resolved customer complaints and maintained clean and tidy checkout area.
- maximized sales using strategic visual merchandising and product placement.
- enabled customers to feel welcomed, important, and appreciated by answering question about products sold throughout store.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Responded to safety and loss prevention incidents.
Education
Technician - Phlebotomy And EKG
New York Medical Career Training Center
Flushing, NY10.2018
Some College (No Degree) - English-as-a-Second-Language Education
La Guardia Community College
New York, NYAssociate of Science - Nursing Assistant
Escuela Mecanica Dental Del Valle
Colombia11.2013
High School Diploma -
Institucion Educativa Santa Rosalia De Palermo
Colombia2010
Skills
- Customer service
- Microsoft office
- Attention to detail
- Teamwork
- Skilled at receiving and processing banking transactions
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Teller
GardaWorld Cash Services
04.2024 - Current
Bank Teller
Citibank
02.2022 - 04.2024
Keyholder
Easy Pickins
12.2015 - 12.2021
Technician - Phlebotomy And EKG
New York Medical Career Training Center
Some College (No Degree) - English-as-a-Second-Language Education
La Guardia Community College
Associate of Science - Nursing Assistant
Escuela Mecanica Dental Del Valle
High School Diploma -
Institucion Educativa Santa Rosalia De Palermo