Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Problem Solving/ Teamwork (dividing tasks, delegating chores, gaining cooperation from uninspired)
Customer Service Specialist
Synergy Diagnostic Laboratory
Davie, FL
05.2021 - 08.2022
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions. Managed google reviews.
Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
PreK3 Teacher
St Paul Child Enrichment Center
Weston, FL
08.2006 - 08.2014
Maintained classrooms by clearly outlining standards and reinforcing positive behaviors. Applied play-based strategies to provide diverse approaches to learning
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Gate/Operations Assistant
American Eagle Airlines
06.1990 - 05.2000
Worked all aspects of fight operations, determined flight close-out times and completed and verified flight manifests.
Processed reservations, coordinated standbys and monitored cabin availability. Issued travel vouchers for passengers on overbooked and canceled flights.
Responded professionally and politely to passenger complaints regarding ticketing and baggage handling. Announced flight status updates and general information
Area Sales Manager Mexico-LATAM/Inside Sales Coordinator at GIRARD-PERREGAUXArea Sales Manager Mexico-LATAM/Inside Sales Coordinator at GIRARD-PERREGAUX