Diana Gobert
Cut Bank,MT
Summary
Dynamic professional with extensive experience in talent acquisition and operational management at Rock Solid Virtual Assistants LLC. Proven track record in enhancing recruitment processes and fostering strong relationships. Skilled in document management and customer service, driving efficiency and engagement while ensuring compliance and operational excellence.
Overview
22
22
years of professional experience
Work History
Sales/Cashier Assistant
Billmans INC
133 W Railroad ST
11.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate cash drawer, ensuring adherence to cash handling procedures.
- Collaborated with team members to optimize store layout and merchandise displays.
- Monitored inventory levels, alerting management to restocking needs proactively.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Virtual Talent Acquisition Specialist
Rock Solid Virtual Assistants LLC
Fort Worth, TX
01.2022 - 02.2024
- Facilitated candidate sourcing through diverse channels, enhancing talent pool quality.
- Conducted comprehensive interviews to assess candidate fit and alignment with organizational values.
- Streamlined recruitment processes, reducing time-to-fill for key positions.
- Developed onboarding programs that increased new hire engagement and retention rates.
- Managed employer branding initiatives to enhance company visibility within competitive markets.
- Analyzed recruitment metrics to identify trends and drive continuous improvement in hiring strategies.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Conducted virtual interviews to assess candidate experience and qualifications.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Enhanced candidate experience by implementing a streamlined application process and timely communication.
- Collaborated with managers to identify and address Client and VA issues.
- Collaborated with Clients and VAs for Kick off Calls to begin their onboarding process together.
Payroll Clerk
City of Cut Bank
411 W Main St
10.2017 - 01.2022
- Processed payroll for city employees, ensuring accuracy and timeliness of payments.
- Conducted audits of payroll data to identify discrepancies and ensure compliance with regulations.
- Collaborated with HR to update employee information and resolve payroll-related inquiries promptly.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Reconciled bank and payroll records routinely to verify accuracy.
- Tracked employee vacation, sick and personal time.
- Maintained detailed records of employee hours, deductions, and benefits to streamline payroll operations.
General Manager
Albertsons
Cut Bank, MT
08.2005 - 10.2017
- Led operational strategies to enhance store performance and customer satisfaction.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Developed training programs for staff, fostering a culture of continuous improvement.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Director of Boys and Girls Club
Boys and Girls Club of Cascade County
600 1st Ave SW Great Falls, Mt 59427
04.2004 - 08.2005
- Led strategic initiatives to enhance youth engagement and program participation
- Developed partnerships with local organizations to expand resources for community outreach
- Implemented training programs for staff, fostering professional development and team cohesion
- Oversaw budget management to ensure effective allocation of funds across various programs
- Established policies that improved operational efficiency and compliance within the organization
- Guided fundraising efforts, enhancing financial stability through community engagement and donor relations
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
GED -
Cut Bank High School
Cut Bank, MT1996
Skills
- Document management
- Meeting planning
- Customer service
- Organizational skills
- Office administration
- Office management
- Scheduling and calendar management
- Workflow planning
- Bookkeeping
- Workforce management
- Business administration
- Relationship building
Languages
English
Timeline
Sales/Cashier Assistant
Billmans INC
11.2024 - Current
Virtual Talent Acquisition Specialist
Rock Solid Virtual Assistants LLC
01.2022 - 02.2024
Payroll Clerk
City of Cut Bank
10.2017 - 01.2022
General Manager
Albertsons
08.2005 - 10.2017
Director of Boys and Girls Club
Boys and Girls Club of Cascade County
04.2004 - 08.2005
GED -
Cut Bank High School