Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Gorg

Seattle,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level mortgage lending position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Underwriting Associate

Zurich NA
12.2022 - Current
  • Provide surety underwriting support and technical administrative assistance to 5 underwriters
  • Perform duties associated with agency changes, bond issuance, and file maintenance
  • Produce monthly account receivable reports using Power BI
  • Identify and recommended changes to existing processes to improve accuracy, efficiency and quality service

Loan Originator Assistant

Wallick & Volk
11.2021 - 05.2022
  • Obtained NMLS license within 3 months of starting in mortgage industry
  • Compiled sales leads and managed contacts with Simple Nexus
  • Conferred with applicants to obtain information and resolve paperwork discrepancies
  • Worked with Loan Officer to create application profile in Encompass and review key information at various stages within process

Surplus Lines Compliance

Griffin Underwriting Services
03.2016 - 08.2021
  • Corrected surplus lines filing process to reduce fines from approximately 50% to less than 2%
  • Collaborated with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
  • Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.
  • Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.

Underwriting Assistant

Griffin Underwriting Services
06.2011 - 03.2016
  • Demonstrated a thorough understanding of underwriting guidelines and state regulations for several E&S carriers
  • Established great rapport with insurance agents via telephone and email, effectively answering questions and inquiries daily
  • Efficiently reviewed and collected supporting documentation for new and renewal business to complete underwriting files
  • Successful in delivering on turnaround times and collaborating with all involved in underwriting
  • Trained and delivered feedback to 2-person underwriting team by coaching subordinates on underwriting policies and decisions

Education

Associate of Arts -

Bellevue College
Bellevue, WA
06.2005

Skills

  • NMLS license
  • AINS
  • Insurance License - WA Property, Casualty, Life and Disability
  • Building Customer Trust and Loyalty
  • Compliance

Languages

Spanish
Native or Bilingual

Timeline

Underwriting Associate

Zurich NA
12.2022 - Current

Loan Originator Assistant

Wallick & Volk
11.2021 - 05.2022

Surplus Lines Compliance

Griffin Underwriting Services
03.2016 - 08.2021

Underwriting Assistant

Griffin Underwriting Services
06.2011 - 03.2016

Associate of Arts -

Bellevue College

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Diana Gorg