Summary
Overview
Work History
Education
Skills
PROFESSIONAL DEVELOPMENT AND TRAINING
Timeline
Generic

Diana Graves

Covina,CA

Summary

Experienced healthcare sales professional with a broad range of account management skills. Results oriented, high-achiever and committed to exceeding goals. Proven track record of building strong customer relationships and successful closing sales. A builder of repeat business while maintaining market share gains with flagship systems and product lines.

Overview

35
35
years of professional experience

Work History

Account Manager

Siemens Healthineers
San Gabriel Valley, Orange County, Los Angeles
11.2007 - Current
  • Manage $23,000,000 Sales Territory, Including hospitals, reference, and research laboratories in Southern California territory
  • Responsible for all Central Lab sales: Automation, Middleware, Chemistry, Immuoassay, Hematology, Coagulation, Urinalysis
  • Consistently grew territory annually with prospect accounts
  • Responsible for driving and securing exchange and prospect accounts for all products lines
  • 2023 Siemens Elite Pro Award 110% to plan
  • Over-Achieved plan in 2014-2021 Siemens Apex Crest Award Winner, 109% in 2016, 103% in 2017, 103% in 2020, 110% in 2023
  • 2019 Siemens Best AE/LSS Team Work Award
  • 2019 Biggest Prospect Takeaway TCO Award
  • 2010 West Area Team Impact Award
  • 2008 Presidents Club Award Winner 120% to Plan
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.

Account Manager

Dade Behring
San Gabriel Valley, High Desert, San Bernardino
06.1999 - 11.2007
  • Managed a $9,000,000 Sales Territory, including hospitals, reference, and research laboratories in Southern California Territory
  • Responsible for Central Lab Sales: Chemistry and Immunochemistry
  • Responsible for maintaining existing customer base
  • 2005 Plan Achiever 105% to plan
  • 2006 Plan Achiever 107% to plan

Inside Cardiac Sales Representative

Dade Behring
Deerfield, IL
01.1998 - 06.1999
  • Managed $5.2 million sales territory
  • Direct sales of Cardiac Markers to hospital laboratories, ER Departments, and Clinics.
  • Ensured contract compliance
  • Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
  • Strengthened customer relationships through regular communication.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened customer relationship through regular communication.
  • ' 98 #1 Achievement of Excellence Award
  • Achieved highest division percentage increase of 112%

Inside Chemistry Control Sales

Dade Behring
Deerfield IL
09.1996 - 06.1998
  • Direct sale of Quality Control Material and diagnostic products and services to hospital Laboratories and clinical in New York, New Jersey, Washington DC and Pennsylvania.
  • Built customer loyalty and retention
  • Emphasis on converting new and retention of existing customer base.
  • Answered customers' questions regarding products, and prices
  • Supported field sales representatives
  • '97 awarded (3) Sales Excellence Awards
  • '97 Contest winner - Show me the Money
  • '98 Promoted to Cardiac Sales Division

Sales Associate & Rehab Specialist

Everest & Jennings
Milwaukee, WI
05.1995 - 05.1996
  • Responsible for sales of wheelchairs and rehabilitation equipment to dealerships and end users
  • Responsible for driving and securing exchange and prospect business.
  • Responsible managing and retaining current business
  • Product education for both dealers and end users

Major Accounts Sales Representative

Ameritech Cellular Services
Wauwatosa, WI
02.1993 - 02.1994
  • Responsible for driving and securing prospect business
  • '94 - 210% of plan
  • '94 - Most New Business Award, 32 prospect customers
  • October '94 Promoted to Major Account Executive
  • January '95 Promoted to Corporate Account Executive

Senior Account Executive

LA Cellular Telephone Company / Cellular One
New Port Beach, CA / Racine Wisconsin
06.1989 - 12.1992

Responsible for selling cellular phone to individuals and businesses

Education

Bachelor of Science -

University of Wisconsin - Madison
Madison, WI
08.

Skills

  • Key Account Management
  • Customer Relationship Development
  • Consultative & Solution Sales
  • Customer First Philosophy
  • New Business Development
  • Contract Negotiations
  • Capital Equipment Sales
  • Cross-Functional Team Collaboration

PROFESSIONAL DEVELOPMENT AND TRAINING

Miller Heiman

  • Strategic Selling & Coaching
  • Blue Sheet Training

OPTIMIZE - Siemens Sales Methodology

  • Territory Management
  • Account Management
  • Opportunity Management

Proficient in

  • MicroSoft Office
  • SHAREVILLE, Oracle

Timeline

Account Manager

Siemens Healthineers
11.2007 - Current

Account Manager

Dade Behring
06.1999 - 11.2007

Inside Cardiac Sales Representative

Dade Behring
01.1998 - 06.1999

Inside Chemistry Control Sales

Dade Behring
09.1996 - 06.1998

Sales Associate & Rehab Specialist

Everest & Jennings
05.1995 - 05.1996

Major Accounts Sales Representative

Ameritech Cellular Services
02.1993 - 02.1994

Senior Account Executive

LA Cellular Telephone Company / Cellular One
06.1989 - 12.1992

Bachelor of Science -

University of Wisconsin - Madison
Diana Graves