Summary
Overview
Work History
Education
Skills
PROFESSIONAL DEVELOPMENT AND TRAINING
Timeline
Generic

Diana Graves

Covina,CA

Summary

Experienced healthcare sales professional with a broad range of account management skills. Results oriented, high-achiever and committed to exceeding goals. Proven track record of building strong customer relationships and successful closing sales. A builder of repeat business while maintaining market share gains with flagship systems and product lines.

Overview

35
35
years of professional experience

Work History

Account Manager

Siemens Healthineers
11.2007 - Current
  • Manage $23,000,000 Sales Territory, Including hospitals, reference, and research laboratories in Southern California territory
  • Responsible for all Central Lab sales: Automation, Middleware, Chemistry, Immuoassay, Hematology, Coagulation, Urinalysis
  • Consistently grew territory annually with prospect accounts
  • Responsible for driving and securing exchange and prospect accounts for all products lines
  • 2023 Siemens Elite Pro Award 110% to plan
  • Over-Achieved plan in 2014-2021 Siemens Apex Crest Award Winner, 109% in 2016, 103% in 2017, 103% in 2020, 110% in 2023
  • 2019 Siemens Best AE/LSS Team Work Award
  • 2019 Biggest Prospect Takeaway TCO Award
  • 2010 West Area Team Impact Award
  • 2008 Presidents Club Award Winner 120% to Plan
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.

Account Manager

Dade Behring
06.1999 - 11.2007
  • Managed a $9,000,000 Sales Territory, including hospitals, reference, and research laboratories in Southern California Territory
  • Responsible for Central Lab Sales: Chemistry and Immunochemistry
  • Responsible for maintaining existing customer base
  • 2005 Plan Achiever 105% to plan
  • 2006 Plan Achiever 107% to plan

Inside Cardiac Sales Representative

Dade Behring
01.1998 - 06.1999
  • Managed $5.2 million sales territory
  • Direct sales of Cardiac Markers to hospital laboratories, ER Departments, and Clinics.
  • Ensured contract compliance
  • Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
  • Strengthened customer relationships through regular communication.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened customer relationship through regular communication.
  • ' 98 #1 Achievement of Excellence Award
  • Achieved highest division percentage increase of 112%

Inside Chemistry Control Sales

Dade Behring
09.1996 - 06.1998
  • Direct sale of Quality Control Material and diagnostic products and services to hospital Laboratories and clinical in New York, New Jersey, Washington DC and Pennsylvania.
  • Built customer loyalty and retention
  • Emphasis on converting new and retention of existing customer base.
  • Answered customers' questions regarding products, and prices
  • Supported field sales representatives
  • '97 awarded (3) Sales Excellence Awards
  • '97 Contest winner - Show me the Money
  • '98 Promoted to Cardiac Sales Division

Sales Associate & Rehab Specialist

Everest & Jennings
05.1995 - 05.1996
  • Responsible for sales of wheelchairs and rehabilitation equipment to dealerships and end users
  • Responsible for driving and securing exchange and prospect business.
  • Responsible managing and retaining current business
  • Product education for both dealers and end users

Major Accounts Sales Representative

Ameritech Cellular Services
02.1993 - 02.1994
  • Responsible for driving and securing prospect business
  • '94 - 210% of plan
  • '94 - Most New Business Award, 32 prospect customers
  • October '94 Promoted to Major Account Executive
  • January '95 Promoted to Corporate Account Executive

Senior Account Executive

LA Cellular Telephone Company / Cellular One
06.1989 - 12.1992

Responsible for selling cellular phone to individuals and businesses

Education

Bachelor of Science -

University of Wisconsin - Madison
Madison, WI
08.

Skills

  • Key Account Management
  • Customer Relationship Development
  • Consultative & Solution Sales
  • Customer First Philosophy
  • New Business Development
  • Contract Negotiations
  • Capital Equipment Sales
  • Cross-Functional Team Collaboration

PROFESSIONAL DEVELOPMENT AND TRAINING

Miller Heiman

  • Strategic Selling & Coaching
  • Blue Sheet Training

OPTIMIZE - Siemens Sales Methodology

  • Territory Management
  • Account Management
  • Opportunity Management

Proficient in

  • MicroSoft Office
  • SHAREVILLE, Oracle


Timeline

Account Manager

Siemens Healthineers
11.2007 - Current

Account Manager

Dade Behring
06.1999 - 11.2007

Inside Cardiac Sales Representative

Dade Behring
01.1998 - 06.1999

Inside Chemistry Control Sales

Dade Behring
09.1996 - 06.1998

Sales Associate & Rehab Specialist

Everest & Jennings
05.1995 - 05.1996

Major Accounts Sales Representative

Ameritech Cellular Services
02.1993 - 02.1994

Senior Account Executive

LA Cellular Telephone Company / Cellular One
06.1989 - 12.1992

Bachelor of Science -

University of Wisconsin - Madison
Diana Graves