Diana Hadshity
Orange,United States
Summary
Caring and friendly customer service professional with 20 years of teaching with children and finally a 4 years caregiver. Excited about the prospect of working with the AHMC to improve my career .
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Ontario mills
Ontario, CA
11.2024 - Current
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Scanned items and checked pricing on cash register for accuracy.
- Built loyal clientele through friendly interactions and consistent appreciation.
Coach in Training
Elevo after school program
Brea, CA
08.2024 - Current
- Developed exercise regimens targeting individual athlete needs.
- Ensured that all safety protocols were followed before, during, and after practices and games.
- Conducted team meetings to discuss strategy, game plans, and review film of previous performances.
- Recruited potential student-athletes by attending tournaments or scouting camps.
- Participated in community outreach initiatives related to the sport being coached.
- Organized special events such as team building activities or fundraisers.
- Assisted Head Coach with daily practice drills and exercises.
- Trained athletes in proper use of equipment for safety and maximum results.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Advised student-athletes on academic matters such as course selection or study habits.
Care Provider
Esperence Hadshity
Orange, CA
10.2021 - Current
- Engaged with patients and families to provide emotional support and daily living instruction.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained accurate records of client progress notes regarding physical condition, medication administration and overall well-being.
Customer Service and Cashier
Byblos grill
Anaheim, United States
01.2024 - 02.2024
- Created and maintained customer service reports that provided insights into customer service performance and customer feedback
Sales Associate
Dillard's
Houston, United States
08.2023 - 12.2023
- Maintained a friendly and welcoming attitude, providing excellent customer service
- Utilized sales techniques and strategies to build customer relationships and close sales in men's fashion
- Followed up with customers and met sales goals
- Processed transactions with accuracy, handling cash, credit card, and electronic payments
Customer Service
Crocs charms
Arcadia, United States
11.2021 - 03.2023
- Resolved customer complaints with empathy and understanding, resulting in an increase in customer satisfaction rate
- Developed and maintained customer service policies and procedures to ensure adherence to company standards
- Trained and coached new customer service representatives on best practices and customer service standards
English Teacher
Lebanese official schools
Beirut, Lebanon
02.2001 - 02.2020
- Friendly teacher with my colleagues and students and administration
- Maintained good relation with my students' parents
- Assisted the principle who could count on me for different positions
Education
GED -
Elevo
Brea, CA09-2024
Permenant Makeup Artist - 3D microblading, Ombre, Microshading
Hadeel beauty Center
LA, CA, United States02.2023
Waxing Certificate -
Infinite Wax
LA, CA, United States02.2023
Master Laser Certificate - Laser hair removal and Laser tattoo removal
Goddess Beauty Lounge 1
Orange, CA, United States01.2023
Bachelor's Degree - English Literature
Lebanese University
Beirut, Lebanon01.2004
high school -
Lebanese Evangelical School for Boys and Girls
Beirut, Lebanon02.2000
Some College (No Degree) - Safe Environment Training And Background
CMG Connect
St John Maron, OrangeSkills
- Leadership and Teamwork
- Microsoft Office Word
- Conflict Resolution
- Ability to Work Under Pressure
- Hard Working
- Interpersonal Skills
- Self-motivation
- Critical thinking and problem solving
- Computer Skills
- Ability to Work in a Team
- Ability to Multitask
- Problem Solving
- Communication Skills
- Fast Learner
- Decision Making
- Teamwork
- Time Management
- Leadership
- Customer Service
- Communication
- Leadership Skills
- Creativity
Languages
- English
- Arabic
- French
Personal Information
Date of Birth: 10/02/80
Timeline
Customer Service Representative
Ontario mills
11.2024 - Current
Coach in Training
Elevo after school program
08.2024 - Current
Customer Service and Cashier
Byblos grill
01.2024 - 02.2024
Sales Associate
Dillard's
08.2023 - 12.2023
Customer Service
Crocs charms
11.2021 - 03.2023
Care Provider
Esperence Hadshity
10.2021 - Current
English Teacher
Lebanese official schools
02.2001 - 02.2020
GED -
Elevo
Permenant Makeup Artist - 3D microblading, Ombre, Microshading
Hadeel beauty Center
Waxing Certificate -
Infinite Wax
Master Laser Certificate - Laser hair removal and Laser tattoo removal
Goddess Beauty Lounge 1
Bachelor's Degree - English Literature
Lebanese University
high school -
Lebanese Evangelical School for Boys and Girls
Some College (No Degree) - Safe Environment Training And Background
CMG Connect
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