Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Hernandez

Rialto,CA

Summary

Dynamic and dedicated professional with a strong work ethic, experienced as a Youth Leader at YMCA, where I mentored youth and fostered leadership skills. Proven ability in cash handling and teamwork, ensuring exceptional customer service and operational efficiency in high-pressure environments. Committed to creating positive experiences and enhancing team collaboration.

Overview

2
2
years of professional experience

Work History

Youth Leader

YMCA
11.2024 - Current
  • Mentored youth to enhance leadership and social skills development.
  • Ensured adherence to safety protocols during all activities.
  • Fostered a safe environment for youth to express themselves without judgment.
  • Collaborated with creative team members to instruct and supervise participants effectively.

Sales Associate

Clarks Shoes
06.2024 - 11.2024
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
  • Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
  • Collaborated with team members to ensure optimal store presentation and inventory management.

Cashier

TJ Max
12.2023 - 05.2024
  • Processed customer transactions efficiently using point-of-sale systems
  • Maintained accurate cash drawer, ensuring accountability during shifts
  • Provided exceptional customer service, addressing inquiries and resolving issues
  • Assisted in inventory management by restocking shelves and organizing products
  • Adapted to high-volume periods, maintaining service quality and speed
  • Ensured accuracy of cash drawer throughout shifts to maintain financial accountability.
  • Efficiently processed customer transactions at checkout stations, reducing processing delays.
  • Supported customers with product inquiries and navigation to improve overall shopping experience.
  • Managed returns and exchanges in line with store policies to ensure compliance.
  • Worked collaboratively with team members to create an inviting shopping atmosphere.
  • Delivered friendly service, enhancing customer engagement and satisfaction.
  • Accurately operated cash register, processing payments via cash, check, and electronic methods.

Education

High School Diploma -

Wilmer Amina Carter High School
Rialto, CA
06.2024

Skills

  • Strong work ethic
  • Attention to detail
  • Teamwork and collaboration
  • Time management
  • Active listening
  • Cash handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Youth Leader

YMCA
11.2024 - Current

Sales Associate

Clarks Shoes
06.2024 - 11.2024

Cashier

TJ Max
12.2023 - 05.2024

High School Diploma -

Wilmer Amina Carter High School

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