Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Hernandez Tamayo

Reno

Summary

Dedicated busser and cashier with proven skills in customer service, team collaboration, and problem resolution. Committed to maintaining a positive atmosphere and ensuring efficient service delivery.

Overview

7
7
years of professional experience

Work History

Busser

Western Village Casino
Sparks
08.2023 - Current
  • Cleared tables and prepared dining area for new guests.
  • Delivered food and beverages to tables promptly, supporting server efficiency.
  • Collaborated with team members to streamline restaurant operations and enhance guest experience.
  • Addressed customer requests with efficiency and courtesy, contributing to overall satisfaction.
  • Assisted in setting up and breaking down dining space for events.
  • Maintained a friendly attitude towards customers at all times.

Cashier

El Pollo Loco
Sparks
04.2019 - 08.2022
  • Processed customer transactions efficiently and accurately.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Guided customers in menu selections and addressed inquiries to enhance their dining experience.
  • Coordinated with team members to maintain efficient service flow during peak hours.
  • Resolved customer complaints effectively to ensure satisfaction and loyalty.

Education

Bachelor of Arts - Business Administration

University of Nevada, Reno
Reno
04-2028

Associate of Arts - Business Administration

Truckee Meadows Community College
Reno, NV
04-2026

High School Diploma -

Edward C. Reed High School
Sparks, NV
06-2023

Skills

  • Customer service
  • Team collaboration
  • Photography
  • Conflict resolution
  • Photography experience
  • Problem resolution

Languages

Spanish
Professional

Timeline

Busser

Western Village Casino
08.2023 - Current

Cashier

El Pollo Loco
04.2019 - 08.2022

Bachelor of Arts - Business Administration

University of Nevada, Reno

Associate of Arts - Business Administration

Truckee Meadows Community College

High School Diploma -

Edward C. Reed High School
Diana Hernandez Tamayo