Summary
Overview
Work History
Education
Skills
Timeline
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Diana Hicks

Tallmadge,OH

Summary

Highly knowledgeable Beauty Professional with background in cosmetology and skincare. Demonstrated proficiency in makeup application, product recommendation, and client consultation to enhance natural beauty and boost confidence. Possess strong customer service skills, understanding of diverse beauty trends, and ability to educate clients on skincare routines. Previous roles have seen significant improvement in repeat clientele due to personalized approach towards each client's unique needs.

Overview

30
30
years of professional experience

Work History

Beauty Expert

Walgreens
Akron, OH
05.2020 - 01.2021
  • Top beauty sales associate for Ohio.
  • Provided beauty consultations and recommended appropriate products to customers.
  • Maintained a high level of knowledge about current products.
  • Managed inventory supplies to ensure adequate levels of products at all times.
  • Stride daily to meet customers' individual needs.

Sale Associate Fashion

Meijer
Stow, OH
01.2019 - 01.2020
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Coordinated staffing for five departments and worked with a diverse group of people.

Beauty Expert

Giant Eagle
Fairlawn, OH
03.2016 - 11.2016
  • Capitalized on up-selling opportunities for additional products and services to increase sales numbers. Increased sales from 8% to 49% in six months.
  • Demonstrated how to apply makeup, skincare products, and other beauty treatments.
  • Built displays to promote key products.
  • Fostered relations with suppliers and distributed their samples to promote sales.

Salon Coordinator /Hair Assistant

Off Main Street Salon & Spa
Hudson, OH
03.1991 - 08.1997
  • Provided support to the salon team, including scheduling appointments and managing customer service.
  • Answered incoming calls promptly and assisted the front desk.
  • Organized inventory of supplies needed for daily operations of the salon.
  • Responded efficiently to inquiries from customers about available services or products offered by the salon.

Education

Some College (No Degree) - English Composition

University of Akron
Akron, OH

Cosmetology License

Cuyahoga Falls High School
Cuyahoga Falls, OH

Medical Assisting

Akron Institute
Akron, OH

Skills

  • Product Demonstrations
  • Upselling strategies
  • Products knowledge
  • Customer Service
  • Waxing and hair removal techniques
  • Nail Treatments
  • Hair artistry professional /color, cut, perms
  • Innovative and creativity product displays

Timeline

Beauty Expert

Walgreens
05.2020 - 01.2021

Sale Associate Fashion

Meijer
01.2019 - 01.2020

Beauty Expert

Giant Eagle
03.2016 - 11.2016

Salon Coordinator /Hair Assistant

Off Main Street Salon & Spa
03.1991 - 08.1997

Some College (No Degree) - English Composition

University of Akron

Cosmetology License

Cuyahoga Falls High School

Medical Assisting

Akron Institute

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Diana Hicks