DIANA HURTADO
Haines City,FL
Summary
Dynamic professional with a proven track record at AUTONATION FORD MIAMI, specializing in parts administration and retail sales. Excelled in returns processing, inventory management, and enhancing customer experiences. Demonstrates exceptional teamwork and adaptability, alongside expertise in parts identification and stock control. Achieved significant improvements in order fulfillment efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Parts Administrator-Retail2
AUTONATION FORD MIAMI
Miami, FL
11.2019 - Current
- Administered returns processing efficiently while adhering to company guidelines.
- Ensured compliance with company policies and industry regulations pertaining to parts management activities.
- Developed a strong understanding of product lines to effectively answer inquiries from clients and colleagues alike.
- Implemented a tracking system to monitor inventory levels, preventing stockouts and overstocks.
- Maintained an organized storage system for easy retrieval of parts and faster order fulfillment.
- Maintained an organized workspace, optimizing workflow for increased efficiency in handling part orders and inquiries.
- Streamlined parts inventory management through diligent tracking and recordkeeping.
- Developed strategies to optimize parts storage and organization, reducing time spent searching for specific items.
- Supported Parts Manager in his absence.
Retail Sales Associate
Gymboree
Miami Fl
12.2015 - 07.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Pureza De Maria
Managua Nicaragua12-2001
Skills
- Shipping and receiving
- Warehouse operations
- Purchase orders
- Invoicing and billing
- Returns processing
- Parts identification
- Stock control
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Self motivation
- Documentation and reporting
- Adaptability
- Written communication
Languages
Spanish
Full Professional
Timeline
Parts Administrator-Retail2
AUTONATION FORD MIAMI
11.2019 - Current
Retail Sales Associate
Gymboree
12.2015 - 07.2018
High School Diploma -
Pureza De Maria