DIANA IBETH JIMENEZ APARICIO

As the leader of the parks and recreation program for children, I will be responsible for planning, organizing, and implementing engaging activities. My role includes ensuring a safe and enjoyable environment and supervising staff, all while fostering a positive and inclusive atmosphere for children of various ages.

An instructional aide assists teachers in delivering lessons, reinforcing learning, and supporting classroom activities, often working with small groups or providing one-on-one support in after-school programs.

• Stocked shelves and ordered inventory when product stock became low
• Assembled, prepared, decorated at least 15 arrangements per shift
• Assisted in the growth of sales by maintaining professional customer service and preparing visually appealing displays
• Assisted customers with planning a beautiful bouquet, including color, occasion and size
• Cleaned display cases, tools and working spaces to ensure sanitary work environment
• Answered phone calls, put in orders and handled customer disputes or complaints

• Great customer service
• Interviewed prospective clients to always having them come back
• Provided information and answered questions
• Finalized and maintained all types of personal lines
• Presented and maintaining it work lines
• Developed, implemented honesty, trustful, and hard working
• Processed payments, corrections, and returns

• Educated guests on daily specials available, enabling decisions
• Worked effectively with fellow team members in fast-paced, dangerous and intense environments
• Resolved customer disputes with tact and professionalism
• Greeted guests with a pleasant smile and superior customer service
• Provided customers with product details such as size, color, man or woman, helping with decision
• Received and accurately processed customer payments
• Arranged merchandise in innovative and eye-catching displays
• Greeted and connected with every customer, recommending new arrivals and good prices

• Maintained consistent serve times by immediately placing orders, routinely checking on tables and quickly serving prepared food to guests
• Answered phones politely and promptly while accurately recording and confirming reservations
• Managed closing duties, including restocking items and reconciliation of cash drawer
• Ensured tables were kept neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
• Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning
• Discussed alternative selections with chef for guests with food allergies or gluten-free requests
• Calculated charges issued table checks and collected payments from customers
• Minimized customer wait times by efficiently taking and filling orders
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options