Diana Irrizarri
Garfield
Summary
Bilingual in Spanish, results-driven learner dedicated to continuous improvement and academic excellence. Proven ability to communicate clearly and handle sensitive information while contributing effectively to team efforts. Recognized for reliability and flexibility, with strong skills in critical thinking and collaboration. Consistently maintains high standards and delivers quality results.
Overview
10
10
years of professional experience
Work History
Intern Investigator
Public Defender's Office
Paterson
09.2025 - 01.2026
- Assisted investigators and attorneys with case preparations by organizing discovery, reviewing police reports, and summarizing key evidence.
- Managed confidential case files with discretion, ensuring accuracy and compliance with office protocols.
- Observed court proceedings, enhancing understanding of courtroom procedures and criminal defense strategies.
- Demonstrated strong professionalism, communication skills, and the ability to work in high- pressure, fast- paced environments.
- Utilized bilingual Spanish-English skills to translate interviews, interrogations, and case discussions for attorneys, improving communications and case accuracy.
Service Advisor
East Coast Toyota Service
11.2020 - 06.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved targets by upholding high customer satisfaction standards.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
Sales Representative
Metro PCS Authorized Dealer
01.2016 - 11.2021
- Sold cellular phones, plans, and accessories while maintaining up-to-date knowledge on latest technical offerings.
- Assisted management with inventory control as well as store merchandising.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Exceeded sales targets through effective planning and goal setting.
Security Officer
Bergen Town Center
08.2018 - 12.2018
- Completed reports by recording observations, picture files, written information, occurrences, interviewing witness and CCTV surveillance activities.
- Monitored the Bergen Town Center on foot patrol and assisted mall customers with directions if needed.
- Monitored interior and exterior spaces for smoking violations.
- Responded promptly in emergencies to minimize risk of harm.
- Cultivated a hospitable atmosphere by greeting guests courteously and maintaining safety.
Police Intern
Passaic Police Dept.
01.2018 - 03.2018
- Shadowed the police officer with their daily responsibilities within the precinct.
- Tracked daily actions of head chef and compiled detailed reports.
- Demonstrated strong written and oral communication skills in challenging scenarios.
- Gained proficiency in using law enforcement equipment, including radio systems, computers, and firearms through hands-on training sessions.
Administrative Intern
Passaic Juvenile Division
01.2018 - 02.2018
- Managed filing tasks and handled incoming calls during receptionist's absence.
- Pleasantly answered incoming phone calls and directed them to appropriate personnel.
- Participated in juvenile interviews to gain insights into criminal cases.
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
Education
Bachelor Of Science - Criminal Justice
BERKELEY COLLEGE
Woodland Park, NJ 09.2024 - 12 2025
Skills
- Computer applications
- Time management
- Client engagement strategies
- Case preparation
- Confidential file management
- Conflict resolution
- Evidence summarization
- Attention to detail
Timeline
Intern Investigator
Public Defender's Office
09.2025 - 01.2026
Bachelor Of Science - Criminal Justice
BERKELEY COLLEGE
09.2024 - 12 2025
Service Advisor
East Coast Toyota Service
11.2020 - 06.2025
Security Officer
Bergen Town Center
08.2018 - 12.2018
Police Intern
Passaic Police Dept.
01.2018 - 03.2018
Administrative Intern
Passaic Juvenile Division
01.2018 - 02.2018
Sales Representative
Metro PCS Authorized Dealer
01.2016 - 11.2021