Open To Work
Diana Johnson
Lakeland Regional Health
Winter Haven,FL
1
Certification
18
years of professional experience
Patient Care Assistant, ICU supporting medically complex patients in a fast-paced critical care setting. Delivers EKGs, phlebotomy, wound care, and bedside skin integrity checks while alerting nurses to changes in condition for timely intervention. Keeps supply rooms and patient rooms stocked to support steady unit flow.
Work History
Patient Care Assistant, ICU
11 Years 3 Months- Responded swiftly to emergency situations, ensuring patient safety and timely care.
- Maintained stock levels of medical supplies in supply room and patient rooms, facilitating uninterrupted patient care.
- Assist nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Identified and reported clinical observations and symptoms to healthcare professionals, enabling timely medical interventions.
- Perform EKGs and phlebotomy
- Perform EKGs and bladder scans
- Collaborate with healthcare professionals to improve patient comfort and satisfaction.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
CNA
3 Years 1 Month- Delivered exceptional customer service while interacting with patients, families, and guests to enhance their experience.
- Coordinated communication between patients, family members, and healthcare professionals to ensure comprehensive care.
- Answered patient call lights promptly and responded to requests appropriately.
- Facilitated communication between patients, family members, and healthcare professionals.
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
CNA
3 Years 8 Months- Provided exceptional customer service during interactions with patients, families, and guests to enhance their experience.
- Coordinated communication among patients, family members, and healthcare professionals to ensure comprehensive care.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Supported patients with daily living activities, including bathing, dressing, and grooming, to promote independence and comfort.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Education
CCMA - Medical Assistant
CNA - Medical Assistant
GED
Skills
Patient care
Patient services
Customer service
Communication skills
Activities of daily living assistance
Patient education
End-of-life care
Wound care
Phlebotomy
Medical charting
EKG administration
Vital signs monitoring
12-lead EKG placement
Bloodborne pathogen precautions
Glucometer testing
Intake and output monitoring
Certification
- CNA - Certified Nursing Assistant
- BLS - Basic Life Support
- CCMA Certified Clinical Medical Assistant
Timeline
Patient Care Assistant, ICU
Lakeland Regional Health
05.2015 - CurrentRead More
CNA
Life Care Center
03.2012 - 04.2015Read More
CNA
Spring Lake Rehabilitation Center
01.2009 - 09.2012Read More
Blue Ridge Community College
GED
Read More
Travis Technical College
CNA from Medical Assistant
Read More
Stepful
CCMA from Medical Assistant
Read More