Diana Juarez
Berwyn,IL
Summary
I am fueled by a strong dedication to explore new opportunities and tackle fresh challenges. My background has equipped me with the resilience and adaptability needed to navigate the dynamic of high performance environments. I am now actively seeking roles where I can apply my positive skills, embrace new obstacles, and contribute to the success of a forward-thinking team.
Overview
2
2
years of professional experience
Work History
Retail Associate
Marshalls TJX Companies
12.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Able to adapt to any 9 departments scheduled to recover.
Retail Associate
TJmaxx TJX Companies
08.2022 - 12.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided training and support to new associates to help provide high-quality customer service.
- Managed to get at least 3 TJX Credit Cards every 100 customers.
Crew Member
Macdonald's
08.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Interacted with over 50 customers everyday.
Education
Associate of Arts - General Studies
Morton College
Cicero, IL05.2025
High School Diploma -
Morton East High School
Cicero, IL05.2023
Skills
- Customer Service
- Team Collaboration
- Interpersonal
- Flexible and Adaptable
- Patience and Resilience
- Networking
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
Marshalls TJX Companies
12.2022 - Current
Retail Associate
TJmaxx TJX Companies
08.2022 - 12.2022
Crew Member
Macdonald's
08.2021 - 05.2022
Associate of Arts - General Studies
Morton College
High School Diploma -
Morton East High School