Diana Juarez Osorio
Warrenville,IL
Overview
2
2
years of professional experience
Work History
Server
Restoration Hardware
Oak Brook, IL
03.2022 - Current
- Created a positive patron experience by delivering exceptional customer service to all parties.
- I have the ability to execute orders from ideation to completion.
- Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.
- successfully managed 10-20 staff members at any given time by assigning tasks, ensuring that both restaurant and customer service is met.
Server
Seasons 52
Oak Brook, IL
09.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Spanish
Elmhurst University
Elmhurst, IL05.2023
Skills
- Microsoft Suite
- Spanish (fluent)
- Sign language (intermediate)
Timeline
Server
Restoration Hardware
03.2022 - Current
Server
Seasons 52
09.2021 - 03.2022
Bachelor of Arts - Spanish
Elmhurst University