Zoë Crook
New York,NY
Overview
4
4
years of professional experience
Work History
Server
The Grand
Astoria, NY
01.2024 - Current
- Deliver exceptional customer service as a multitasking server, effectively managing up to 10 tables during busy brunch hours.
- Work individually as a barista, making drinks for both restaurant patrons and walk-in customers in a high-volume establishment of over 100 seats.
- Collaborated with other restaurant staff to ensure efficient operations and open the restaurant.
Server
My Kitchen / Banquet and Catering Hall
Forest Hills, NY
03.2022 - 01.2024
- Ensured excellent customer service as a server during various events of up to 100 guests.
- Collaborated with event planners and catering team to arrange event space and decorations.
- Redesigned brochure of menu, packaging, and offerings.
Server
Red Mango / Frozen Yogurt and Smoothie Chain
110-17 70th Road, Forest Hills, NY 11375
03.2021 - 03.2022
- Worked part-time making menu items and administering the cash register
- Managed online and UberEats orders, and stock responsibilities
Production
Something For Sophie / Family-operated Etsy Shop
Forest Hills, NY
08.2020 - Current
- Assist with order production, processing, inventory management, customer relations, and shop keeping for a family-run silk screen shop
- Assist with design reviews and equipment preparation.
Education
BA in Graphic Communications -
CUNY Baruch College, Macaulay Honors
12.2024
Skills
- Fast learner
- Organized
- Reliable
- Multitasking Skills
- Great customer service
- Positive and professional
- Microsoft Suite
- Adobe Suite
Timeline
Server
The Grand
01.2024 - Current
Server
My Kitchen / Banquet and Catering Hall
03.2022 - 01.2024
Server
Red Mango / Frozen Yogurt and Smoothie Chain
03.2021 - 03.2022
Production
Something For Sophie / Family-operated Etsy Shop
08.2020 - Current
BA in Graphic Communications -
CUNY Baruch College, Macaulay Honors