Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Websites
Work Preference
Quote
Hi, I’m

Diana Kozak

East Hampton,CT
Diana Kozak

Summary

Results-driven HR leader with a strategic mindset and a strong background in the insurance, banking, and FinTech industries. Proactive in meeting company issues head-on with creative and innovative approach. Passionate about building strong relationships within a collaborative environment focused on results. I'm excited to share that I'm currently enrolled in a certificate program offered by Wharton Executive Leadership beginning in March 2025. HR Management and Analytics: Unlock the Value of Human Capital.

Overview

30
years of professional experience

Work History

Fiserv

Director, HR
10.2015 - 07.2022

Job overview

  • Strategic HR Business partner supporting multiple C-Suite leaders and leadership teams responsible for seven lines of business driving over 1B in annual revenue and strategy, product management and marketing initiatives for the overall Account Processing platform
  • Identifies and develops solutions based on business priorities and organizational analysis leveraging annual and long-term planning while consulting with appropriate stakeholders on employee relations, performance management, staffing, compensation, legal, finance, development, organizational and change management
  • Executed enterprise HR initiatives with HR Centers of Excellence (COE), including compensation, development, employee relations, legal and talent acquisition to communicate and implement enterprise HR programs aligned to business enterprise HR strategies
  • Improved talent infrastructure and performance while building capabilities through human capital plans
  • Served as strategic business partner and trusted advisor to C-suite leaders while improving leadership capabilities and bench succession
  • Team Leader of HR Business Partners responsible for an employee population of 2500 FTE

Webster Bank

HR Business Partner, Assistant Vice President
11.2012 - 10.2015

Job overview

  • Advise leadership on HR enterprise strategic initiatives and partner with business regarding organizational infrastructure and line of business specific human capital priorities for the Community Bank, ~1,100 FTE and ~200 managers
  • Coach and support senior and front-line leadership with employee relations, change management, performance management, employee engagement, compensation, organizational strategic initiatives, and recognition
  • Initiatives included reorganization for retail banking optimization, job architecture and leadership changes
  • Partner with HR Centers of Excellence (COEs) to design, deliver and execute corporate initiatives including the annual performance management and compensation processes and employee engagement survey business line action planning

Arrowpoint Capital

HR Consultant
09.1992 - 06.2012

Job overview

  • Company Overview: Royal & SunAlliance is an international insurance organization (formerly 7000 FTE world-wide) which dissolved from the United States in 2012
  • As a result, the US leadership team assumed fiduciary and management responsibility of remaining US assets and liabilities and became incorporated as Arrowpoint Capital
  • Trusted advisor to leadership on employee relations, change management, performance management, employee engagement, compensation, organizational strategic initiatives, rewards and recognition employee relations and strategic business/organizational issues; including overall effectiveness of leadership and identification of development needs aligned with company business goals
  • Dual role of HR Project Manager and HR Associate
  • Project Management responsibilities to include coordination of enterprise-wide human resource programs and initiatives involving change management, communication, and implementation
  • Royal & SunAlliance is an international insurance organization (formerly 7000 FTE world-wide) which dissolved from the United States in 2012
  • As a result, the US leadership team assumed fiduciary and management responsibility of remaining US assets and liabilities and became incorporated as Arrowpoint Capital

Education

Villanova University

Master of Science from HR Development

University Overview

Capella University

Bachelor of Science from HR Management

University Overview

Skills

  • Leadership Coaching
  • Change Management
  • Employee Relations
  • Employee Engagement
  • Employee Development
  • Data & Analytics
  • Succession Planning
  • Mergers/Acquisitions/Divestitures
  • Organizational development
  • Talent management

Accomplishments

Accomplishments
  • Developed and implemented a division wide Talent Gap Analysis initiative identifying job specific KSAs, individual and team skill strengths, variances and gaps which drove team and individual development planning whilst also determining where existing teams would benefit from realignment or acquiring external talent.
  • Partnered with Sr. Leaders in workforce planning, communicating, and implementing multiple reorganizations and change management efforts to realign approximately 3000 employees between 2020 – 2022.
  • Developed and implemented a division wide Generational Review program including data analytics, retirement risk, knowledge transfer whilst also establishing an entry/mid-level talent acquisition talent plan with established career pathing.
  • HR lead committee member of Diversity, Inclusion and Equality leadership training.
  • HR Project Manager leader for enterprise business divestiture leading team of HR professionals to coordinate and execute planning initiatives with key stakeholders internal and external to business including COEs, business leadership, legal, finance and IT.

Community Service

Community Service
  • Habitat for Humanity – HR Team building event team lead.
  • Junior Achievement – JA for a Day, Tinker Elementary School Waterbury
  • Kids Marathon Volunteer
  • Hunger Walk Waterbury
  • Newtown Park Clean Up Day
  • Salvation Army – Charlotte, NC
  • Second Harvest Food Bank, Charlotte, NC
  • BW Shelter, Charlotte, NC

Websites

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Quote

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.”
Simon Sinek

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Diana Kozak