Shafayat Ahmad
Waynesboro,PA
Summary
Successful Sales Professional specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Consultant
Fiserv
Hagerstown, Maryland
04.2024 - Current
- Analyzed client data to identify business challenges and opportunities.
- Developed strategic plans to enhance operational efficiency for clients.
- Collaborated with cross-functional teams to implement solutions effectively.
- Conducted market research to support client decision-making processes.
- Identified opportunities for business growth through new products or services.
- Developed and presented business plans for clients to assist in the decision-making process.
- Determined business priorities and negotiated cost, quality and service with cross-functional business leaders.
- Assessed current systems for effectiveness in meeting organizational goals.
- Reviewed corporate policies for compliance with applicable laws and regulations.
Automotive Sales Consultant
Greencastle Chevrolet
Greencastle, PA
10.2023 - 03.2024
- Understanding automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles
- Developing buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
- Qualifying buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport
- Demonstrating automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services
- Closing sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile
- Providing sales management information by completing reports
- Updating job knowledge by participating in educational opportunities; reading professional publications
- Enhancing dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Automotive Sales Consultant
Buchanan Automotive Inc.
Waynesboro, PA
02.2021 - 10.2023
- Generated close to $3M of gross profit from vehicle sales over a period of 2 years and 9 months.
- Salesperson of the year 2022 with 222 sales.
- Was inducted into the prestigious 200 Club of the company.
- Successfully led and managed a sales team of 4 salesperson upon promotion to Team Lead.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Collaborated with service department personnel to ensure customer satisfaction.
- Collaborated with other departments within the organization to facilitate efficient workflow processes.
- Attended regular training sessions to stay abreast of changes in industry trends and regulations.
Site Manager
Metro One LPSG
Shippensburg, PA
12.2020 - 01.2021
- Managing a team of security officers in conducting the security operations of a trucking and logistics site
- Ensuring the training of newly hired security officers
- Scheduling and ensuring timely attendance, maintaining payroll and performance analysis of security officers.
Company Commander
Infantry Battalion
03.2019 - 05.2020
- Closely monitored and managed the security installations guarding the construction site of the longest bridge project of Bangladesh
- Directly contributed to the Threat Detection Module and Response System to guard Key Point Installations and Construction Sites.
Lead Instructor
Infantry Officers Basic Course
01.2016 - 03.2019
- Reviewed, planned and formulated the training curriculum for the newly commissioned infantry officers
- Directly trained 423 officers from 6 different countries on Small Arms
- Conducted extensive research on the regimental history of the East Bengal Regiment; spanning over seven decades.
Company Operations Base Commander
United Nations
08.2014 - 12.2015
- Commanded an Operation Base of 200 UN Peacekeepers from 4 different countries under extremely hostile and volatile situation
- Provided firsthand security to one of the largest IDP (Internally Displaced People) Camp of the Ituri Province with approximately 7000 inhabitants
- Directly planned, formulated and conducted training of 6 weeks to 90 soldiers of Congolese Army (FARDC) in three batches.
Intelligence Staff Officer
Headquarters Independent Infantry Brigade
03.2012 - 08.2014
- Gathered and analyzed information and data to perceive and predict threats to the security of different state installations of the capital
- Planned and executed Close Protection and Outer Perimeter security to different state level dignitaries and state declared VVIPs.
Regimental Officer
Infantry Battalion
12.2006 - 03.2012
- Actively led 130 men in counter-terrorism and counter-insurgency operations in the hilly terrains
- As Adjutant, directly involved in mobilizing 700+ men in the field during large scale operations and training activities
- As Quarter Master, planned and managed the logistic supplies and quartering of 700+ men.
Education
Bachelor's - Military Studies
National University
Skills
- Sales Process
- Product Demonstration
- Sales Management
- Team Management
- Negotiation
- Lead Generation and Follow up
- Sales Closing
- Instructional Ability
- Performance Analysis
- Security Operations
- Presentation Skills
- Project Management
- Goal-Oriented
- Intelligence Experience
- Microsoft Office
Certification
- Driver's License, 06/01/21, 06/01/25
- Vehicle Salesperson, 06/01/23, 05/01/25, Pennsylvania Licensing System (PALS)
Military Service
Infantry, Bangladesh, Major, 12/01/06, 05/01/20, A wide variety of roles including that of an Infantry Officer, a Paratrooper, a Weapons expert, a weapons instructor, an Intelligence Staff Officer and a Commander.
Languages
- English, Expert
- French, Intermediate
- Urdu, Fluent
- Hindi, Fluent
- Bengali, Expert
Affiliations
- Amateur marathon runner
- Music enthusiast
- Independent history researcher
- Army paratrooper
Accomplishments
- Salesperson of the year 2022 (222 Sales) - Buchanan Automotive
- Salesperson of the month (9 times) - Buchanan Automotive
- Inductee of the prestigious 200 Club - Buchanan Automotive
Languages
English
Full Professional
Bengali
Native/ Bilingual
French
Limited
Hindi
Professional
Urdu
Professional
References
References available upon request.
Timeline
Business Consultant
Fiserv
04.2024 - Current
Automotive Sales Consultant
Greencastle Chevrolet
10.2023 - 03.2024
Automotive Sales Consultant
Buchanan Automotive Inc.
02.2021 - 10.2023
Site Manager
Metro One LPSG
12.2020 - 01.2021
Company Commander
Infantry Battalion
03.2019 - 05.2020
Lead Instructor
Infantry Officers Basic Course
01.2016 - 03.2019
Company Operations Base Commander
United Nations
08.2014 - 12.2015
Intelligence Staff Officer
Headquarters Independent Infantry Brigade
03.2012 - 08.2014
Regimental Officer
Infantry Battalion
12.2006 - 03.2012
Bachelor's - Military Studies
National University