Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Painting
Timeline
SalesAssociate
Diana Langley

Diana Langley

Sales
Fresno,CA

Summary

Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Sales Associate

Macy's Furniture Center
04.2020 - 09.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Sales Associate/Customer Service

Fresno Coin Gallery
04.2020 - 12.2020
  • Selling estate jewelry, gold and silver coins, rare collectibles, and other high-value items while maintaining valuable customer relationships
  • Extensive use of point-of-sale registers and proprietary computer software and procedures.

Fine Jewelry Sales Associate

Macy's
03.2014 - 03.2020
  • Selling and displaying fine jewelry while maintaining a large customer base using My Client software as well as acquiring new customers with exemplary service and follow up
  • Creating the atmosphere and magic that inspires happiness and loyalty
  • Knowledgeable in the use of computers, registers, and inventory control
  • Proficient math skills.

Owner/Manager

Jim Langley Inc
01.1986 - 12.2012
  • Ag chemical sales and service
  • Responsible for: Accounts Rec., Accounts Pay., Financial Statements, Public Relations, Sales
  • Created this business from the ground up.

Owner/Manager

Calliope & Co.
11.1999 - 12.2008
  • Started this business from the ground floor with a high success rate, eventually employing 5 people
  • Won the chamber of commerce award for an outstanding business.

Education

Associate of Arts - Cosmetology

Federico's College of Beauty
Visalia, CA
01.1968

High School Diploma - Business

Orosi Union High School
01.1966

Skills

  • QuickBooks
  • Bookkeeping
  • Sales expertise
  • Display Setup
  • Outgoing Personality
  • Excellent people skills
  • Point of sale operation
  • Relationship Building
  • Merchandise Display
  • Time Management
  • Reliable and punctual
  • Teamwork and Collaboration
  • Multi-tasking strength
  • POS System Operation
  • Merchandise Receiving and Handling

Certification

Cosmetologist, 06/01/67, 06/01/17, Hair design, Business

Work Authorization

Authorized to work anywhere in the U.S. for any employer

Personal Information

  • Relocation: Anywhere
  • Title: owner/manager

Painting

I have painted and drawn things all my life. I enjoy being with nature and habitat that I use as my subjects as well as still life. I am painting and selling my pet portraits by consignment and local craft fairs. I have also painted large murals and play backgrounds. It is a very relaxing hobby with a few challenges sometimes.

Timeline

Sales Associate

Macy's Furniture Center
04.2020 - 09.2022

Sales Associate/Customer Service

Fresno Coin Gallery
04.2020 - 12.2020

Fine Jewelry Sales Associate

Macy's
03.2014 - 03.2020

Owner/Manager

Calliope & Co.
11.1999 - 12.2008

Owner/Manager

Jim Langley Inc
01.1986 - 12.2012

Associate of Arts - Cosmetology

Federico's College of Beauty

High School Diploma - Business

Orosi Union High School

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