Diana Lanoie
Madera,CA
Overview
39
39
years of professional experience
Work History
Patient Care Assistant
Dorothy Peard
Madera, California
03.2026 - Current
- Helped patients with bathing, dressing, and daily personal care.
- Checked vital signs and shared changes with nursing staff.
- Moved patients safely using lifts, wheelchairs, and gait belts.
- Kept patient rooms clean and stocked with care supplies and equipment.
- Collected specimens and prepared samples for lab processing.
- Backed nurses with routine bedside tasks and patient comfort needs.
- Supported patients with daily living activities, including bathing, dressing, and grooming.
- Protected patient privacy through strict HIPAA compliance.
Unit Clerk
Madera Community Hospital
Madera, California
07.1987 - 12.2022
- Sorted patient charts and unit paperwork for nursing staff.
- Updated electronic records for admissions, transfers, and discharges.
- Answered phone calls and relayed messages to clinical teams.
- Scheduled appointments and coordinated unit calendars with staff.
- Filed forms and kept unit records organized.
- Passed requests between nurses, patients, and support departments.
- Supported nursing and medical staff with clerical tasks for patient care.
- Protected confidentiality for all patient information.
- Monitored faxes and emails for incoming orders and requests from physicians and other healthcare professionals.
- Recorded patient data in permanent records while following HIPAA compliance and internal standards for medical information protection.
- Scheduled patient appointments and arranged transportation services when needed.
Surgery Scheduler
Madera Community Hospital
Madera, California
07.1987 - 12.2022
- Scheduled surgical cases for Madera Community Hospital patient services.
- Supported surgery schedule preparation using hospital scheduling systems.
- Helped resolve scheduling conflicts with surgical department staff.
- Created and updated surgical calendars for multiple surgeons.
- Entered surgery scheduling data into multiple computer systems.
- Followed HIPAA guidelines when handling confidential information.
- Assisted doctors with surgery time conflicts and delays from unexpected issues.
- Provided strong customer service by answering patient and family questions about care plans and procedures.
Skills
- Vital signs monitoring
- Specimen collection
- Patient transfer and monitoring
- Electronic health records management
- HIPAA compliance
- Feeding and dining assistance
- Safety protocols and precautions
- Basic life support
- Emotional support and care
- Scheduling and documentation
- Organizational standards adherence
- Compassionate patient care
- Blood glucose testing and management
- Conflict mediation strategies
- Personal hygiene assistance
- Surgery scheduling
- Scheduling systems
- Records management
- Appointment coordination
- Attention to detail
- Problem solving
- Time management
- Phone reception
- Call light responses
- Patient chart maintenance
- Multitasking Abilities
Timeline
Patient Care Assistant
Dorothy Peard
03.2026 - Current
Unit Clerk
Madera Community Hospital
07.1987 - 12.2022
Surgery Scheduler
Madera Community Hospital
07.1987 - 12.2022