Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Le

Oakwood,GA

Summary

Experienced sales representative with a passion for delivering exceptional customer service. Proven track record of exceeding sales targets and building strong client relationships. Highly skilled in sanitation and sterilization practices to ensure a safe and clean salon environment. Committed to continuous learning and professional growth. Thrives in an independent work environment and welcomes new challenges.

Overview

8
8
years of professional experience

Work History

Nail Technician

Q nail and Spa
Buford, GA
08.2020 - 03.2024
  • Built repeat client base to increase profits and stabilize cash flow.
  • Utilized customer feedback to improve services.
  • Promoted additional services to existing clients in order to increase revenue.
  • Provided excellent customer service through friendly interactions with clients.
  • Met with clients to discuss needs, service preferences and special requests.

Nail Technician

Dreamy Nail and Spa
Gainesville , GA
12.2018 - 07.2020
  • Provided services based on customer needs, preferences and special requests.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Managed customer appointments through master schedule.
  • Kept up-to-date on new trends in the industry for product offerings and design ideas.
  • Utilized POS to manage cash payments.
  • Performed routine inventory management tasks - restocking supplies, placing replenishment orders, and stock rotation.
  • Promoted additional services to existing clients in order to increase revenue.

Team Member

Chattahoochee Country Club
Gainesville, GA
02.2016 - 11.2018
  • Trained on required processes to perform tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Practiced proper safe food handling and sanitation practices.

Education

High School Diploma -

Mountain Education Charter High School
Oakwood, GA
05-2017

Skills

  • Team Collaboration
  • Customer Education
  • Sales proficiency
  • Appointment management
  • Product Upselling
  • Service Promotion
  • Time Management
  • Customer Service
  • Inventory controls
  • Problem-solving skills
  • Product Knowledge
  • Creative design
  • Verbal and written communication
  • Schedule Maintenance

Languages

English
Professional
vietnamese
Professional

Timeline

Nail Technician

Q nail and Spa
08.2020 - 03.2024

Nail Technician

Dreamy Nail and Spa
12.2018 - 07.2020

Team Member

Chattahoochee Country Club
02.2016 - 11.2018

High School Diploma -

Mountain Education Charter High School
Diana Le