Vainzina Pheach
Fayetteville,Georgia
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work History
Nail Technician
Mary Nails
Peachtree City, GA
5 2019 - Current
- Built repeat client base to increase profits and stabilize cash flow.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Met with clients to discuss needs, service preferences and special requests.
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
Server/Cook Shift Leader
Boru Ramen Noodle and Poke Bar
Kennesaw, GA
01.2021 - 12.2021
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Used computer to store and retrieve data and online orders.
- Made meals in accordance with company standards and requirements.
- Set up work stations prior to opening to minimize prep time.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Coffee Barista
Starbucks
Kennesaw, GA
11.2020 - 10.2021
- Greeted guests with pleasant smile and superior customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Created complex, hand-crafted beverages based upon customer preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Described menu items to customers and suggested products based on stated preferences.
Daycare Assistant Teacher
Royal Learners
Peachtree City, GA
08.2020 - 10.2020
- Encouraged students to interact positively and calmly solve disputes.
- Modeled good behaviors for students and maintained classroom discipline.
- Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
- Respected cultural and familial backgrounds of different children with personalized approach to childcare.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Kept class space organized, clean and learning-focused for optimal student development.
- Kept children between ages of toddler and 3 years-old safe and secure with vigilant oversight
Education
Bachelor of Science - Chemistry
Kennesaw State University
Kennesaw, GA 08.2019 - 05.2026
High School Diploma -
Sandy Creek High School
Tyrone, GA 08.2015 -
Skills
Persuasive Negotiation
Team Collaboration
Workstation Cleaning
Customer Service
Attention to Detail
Relationship Building
Problem-Solving Skills
Active Listening
Team Leadership
Team Player
Fast Learner
Adaptable
Timeline
Server/Cook Shift Leader
Boru Ramen Noodle and Poke Bar
01.2021 - 12.2021
Coffee Barista
Starbucks
11.2020 - 10.2021
Daycare Assistant Teacher
Royal Learners
08.2020 - 10.2020
Bachelor of Science - Chemistry
Kennesaw State University
08.2019 - 05.2026
High School Diploma -
Sandy Creek High School
08.2015 -
Nail Technician
Mary Nails
5 2019 - Current
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