Vainzina Pheach
Fayetteville,Georgia
Summary
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Nail Technician
Mary Nails
05.2019 - Current
- Built repeat client base to increase profits and stabilize cash flow.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Met with clients to discuss needs, service preferences and special requests.
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
Server/Cook Shift Leader
Boru Ramen Noodle and Poke Bar
01.2021 - 12.2021
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Used computer to store and retrieve data and online orders.
- Made meals in accordance with company standards and requirements.
- Set up work stations prior to opening to minimize prep time.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Coffee Barista
Starbucks
11.2020 - 10.2021
- Greeted guests with pleasant smile and superior customer service.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Created complex, hand-crafted beverages based upon customer preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Described menu items to customers and suggested products based on stated preferences.
Daycare Assistant Teacher
Royal Learners
08.2020 - 10.2020
- Encouraged students to interact positively and calmly solve disputes.
- Modeled good behaviors for students and maintained classroom discipline.
- Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
- Respected cultural and familial backgrounds of different children with personalized approach to childcare.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Kept class space organized, clean and learning-focused for optimal student development.
Education
Bachelor of Science - Chemistry
Kennesaw State University
Kennesaw, GA05.2026
High School Diploma -
Sandy Creek High School
Tyrone, GA05.2019
Skills
- Persuasive Negotiation
- Team Collaboration
- Workstation Cleaning
- Customer Service
- Attention to Detail
- Relationship Building
- Tool Sanitization
- Problem-Solving Skills
- Guest Check-in
- Active Listening
- Team Leadership
- Team Player
Timeline
Server/Cook Shift Leader
Boru Ramen Noodle and Poke Bar
01.2021 - 12.2021
Coffee Barista
Starbucks
11.2020 - 10.2021
Daycare Assistant Teacher
Royal Learners
08.2020 - 10.2020
Nail Technician
Mary Nails
05.2019 - Current
Bachelor of Science - Chemistry
Kennesaw State University
High School Diploma -
Sandy Creek High School