Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delicia Martinez

El Paso,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

6
6
years of professional experience

Work History

Nail Technician

Lady Nail Spa
El Paso , TX
09.2020 - Current
  • Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
  • Prepared nail cuticles using cuticle knives to push back and scissors or nippers to trim.
  • Met with clients to discuss needs, service preferences and special requests.
  • Maintained supply inventories and records of client services.
  • Advised clients on nail care and use of products and colors.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Shaped and smoothed nails with files, emery boards and rotary tools.

Receptionist

Lady Nail Spa
El Paso, TX
06.2018 - 12.2018
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Reported suspicious individuals to supervisor.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Greeted and directed visitors to appropriate personnel and answered average of 50 calls and emails daily.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Processed payments and updated accounts to reflect balance changes.

Education

Some College (No Degree) - Health Sciences

EPCC
El Paso

Skills

  • Payment Processing
  • Infection Controls
  • Cash Handling
  • Persuasive Negotiation
  • Team Collaboration
  • Relationship Building
  • Tool Sanitization
  • Attention to Detail
  • Supply Maintenance
  • Customer Service
  • Client Service Records
  • Schedule Maintenance
  • Workstation Cleaning
  • Problem-Solving Skills
  • Upselling and Cross Selling
  • Conflict Resolution
  • Personnel Scheduling
  • Quality Assurance
  • Front Desk Management
  • Client Checkout
  • Guest Check-in

Timeline

Nail Technician

Lady Nail Spa
09.2020 - Current

Receptionist

Lady Nail Spa
06.2018 - 12.2018

Some College (No Degree) - Health Sciences

EPCC

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Delicia Martinez