Diana Limon Campos
Warsaw,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in Spanish and English.
Overview
9
9
years of professional experience
Work History
Onboarding Laision
Maple Leaf
Warsaw, IN
08.2025 - 08.2026
- Supported project implementation by gathering feedback from various teams.
- Assisted in creating reports to analyze communication effectiveness within the company.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Addressed inquiries and concerns from employees, ensuring timely resolution of issues.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
- Created reports to monitor progress on projects and initiatives.
- Conducted research into customer needs and preferences in order to develop solutions that meet their requirements.
- Identified opportunities for improvement in processes and procedures related to liaison activities.
- Provided regular updates on progress of projects via email or phone calls.
- Updated excel sheets on hiring progress.
- Wrote Standard Operating Procedures (SOPs).
- Facilitated training sessions for new staff on company policies and procedures.
- Documented meeting notes and action items for follow-up on key discussions.
- Assessed company operations for compliance with safety standards.
- Worked closely with human resources to support employee management and organizational planning.
- Assisted with translation in between onsite nurse and employees.
- Conducted employee reviews and Strong Start program.
Patient Service Representative
Goshen Health
Goshen, Indiana
06.2024 - 08.2025
- Greeted patients upon arrival and directed them to the appropriate area.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Maintained a clean and organized reception area.
- Answered incoming calls in a professional manner.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Ensured all necessary paperwork was completed prior to patient visits.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Sorted and distributed incoming mail daily.
- Inputted patient demographic data into electronic health record system.
- Scanned documents into electronic health record system as needed.
- Performed administrative duties such as filing, faxing, photocopying.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Reviewed patient accounts for accuracy on a regular basis.
- Assisted with scheduling follow-up appointments according to provider availability.
- Adhered to HIPAA regulations when handling confidential patient information.
- Provided support with various tasks such as scheduling tests, ordering supplies.
- Assisted with the translation of promotional materials into Spanish.
Special Education Paraprofessional
Lakeview Middle School
Warsaw, IN
04.2024 - 05.2024
- Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
- Supported the development of social skills through modeling appropriate behavior and interactions with peers.
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
Lamination Worker
Smokercraft Inc
New Paris, IN
10.2020 - 08.2023
- Assisted in the installation of new products or systems according to manufacturer specifications.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Monitored inventory levels to ensure adequate supply for production needs.
- Collaborated with other departments to resolve any issues that arose during manufacturing operations.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
- Developed and established professional working relationships with staff from various levels both within and outside department.
- Maintained positive working relationship with fellow staff and management.
- Conducted quality control inspections on finished products prior to shipment.
- Cleaned and prepared surfaces for painting by sanding, scraping, and washing.
- Applied primers, sealers, undercoats, and top coats with spray guns or rollers.
- Inspected painted surfaces for quality control purposes.
- Removed old paint from surfaces using scrapers, wire brushes, chemical strippers, and heat guns.
- Installed masking tape around trim pieces in order to protect them during the painting process.
- Ensured that workplace safety regulations were followed at all times while working with hazardous chemicals and equipment.
- Wiped down finished products after drying with clean cloths to remove any dust particles that may have settled on them.
- Maintained an organized workspace throughout the day in order to prevent accidents due to clutter.
- Followed instructions from supervisors regarding specific procedures related to each job.
- Provided assistance in other areas of the shop when needed such as helping with clean up duties.
- Restocked supplies regularly ensuring that there was always enough material available for upcoming jobs.
- Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.
- Cleaned and properly stored paint equipment and supplies at end of each workday.
Fiberglass Fabricator
Betterway Products
New Paris, IN
01.2019 - 10.2020
- Performed fiberglass lamination on a variety of products using hand lay-up and vacuum bagging techniques.
- Inspected finished products for quality assurance purposes.
- Installed hardware into the molded parts in accordance with design requirements.
- Resin infused large scale structural components using wet lay-up techniques.
Waitress
26th Street Mexican Grill
Warsaw, IN
08.2017 - 10.2019
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Provided accurate change for cash transactions using a cash register system.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Warsaw Community High School
Warsaw, IN06.2019
Skills
- Inventory Stocking
- Equipment Maintenance
- Work Site Maintenance
- Production Support
- Cleaning
- Customer Service
- Safety and Compliance
- Crew Support
- Production Assistance
- Spanish Translation
- Appointment confirmation
- Spanish Fluency
- Surface Preparation
- Hand tool use
- Material Handling
- Attention to Detail
- Safety Procedures
- Detail Oriented
- Protective Equipment
Timeline
Onboarding Laision
Maple Leaf
08.2025 - 08.2026
Patient Service Representative
Goshen Health
06.2024 - 08.2025
Special Education Paraprofessional
Lakeview Middle School
04.2024 - 05.2024
Lamination Worker
Smokercraft Inc
10.2020 - 08.2023
Fiberglass Fabricator
Betterway Products
01.2019 - 10.2020
Waitress
26th Street Mexican Grill
08.2017 - 10.2019
High School Diploma -
Warsaw Community High School