Diana Lopez
Escondido,CA
Summary
Imaging Patient Coordinator with extensive experience at TriCity Medical Center, excelling in organized scheduling and data management. Proven ability to enhance patient flow and communication, ensuring HIPAA compliance and maintaining confidentiality. Bilingual in Spanish, adept at navigating healthcare services and fostering strong relationships with patients and families.
Overview
16
16
years of professional experience
Work History
Imaging Patient Coordinator
TriCity Medical Center
01.2021 - Current
- Coordinated patient scheduling of all Radiology modalities to optimize appointment availability enhance office efficiency clinic flow and reduce wait time.
- Facilitated communication between patients to ensure understanding of all preparations for upcoming exams.
- Executed precise data entry task to maintain accurate and up to date patient records to enhance data accuracy and efficiency. Obtain labs and prior imaging.
- Responsible for answering phones for a very busy call center.
Admin Partner Radiology
Palomar Medical Center
07.2010 - 04.2020
- Execute accurate data entry task to maintain up to date patient information electronic medical records.
- Coordinated patient scheduling of all Radiology and Interventional Radiology examinations, coordinate anesthesia procedures for MRI patient. Obtain labs and necessary documentation before scheduling appointment.
- Exceptional communication skills to effectively interact with patient families and healthcare team, read, write and speak fluent Spanish.
- Responsible for answering incoming calls, checking in patients, preparing questionnaire forms, provide comprehensive support in navigating healthcare services and appointment scheduling for patient.
- Expanded knowledge on medical terminology to enhance accuracy in communication with patients read, write and speak Spanish. Basic computer skills and sofsoftware Excel, Word and Power Point. Cerner, Quick chart, DICOM/PACS
Education
Graduate Certificate - Medical Office Certification
San Diego Regional Occupational Program
Escondido, CAHigh School Diploma -
San Pasqual High School
Escondido, CA05-1987
Skills
- Call center experience
- Data management for electronic records
- Spanish fluency
- Electronic health records
- Microsoft office
- Patient confidentiality
- Appointment scheduling
- Medical terminology
- Data entry
Languages
Spanish
Timeline
Imaging Patient Coordinator
TriCity Medical Center
01.2021 - Current
Admin Partner Radiology
Palomar Medical Center
07.2010 - 04.2020
Graduate Certificate - Medical Office Certification
San Diego Regional Occupational Program
High School Diploma -
San Pasqual High School