Diana Luna
Oceanside,CA
Summary
Manager's Assistant experienced in enhancing team engagement and customer satisfaction. Improved sales outcomes and client loyalty through effective cash management and employee training. Committed to delivering positive and memorable experiences for every customer.
Overview
5
5
years of professional experience
Work History
Manager's Assistant
Sales Associates
Oceanside, USA
12.2021 - Current
- Managed and motivated employees to enhance productivity and engagement.
- Trained new sales staff on best practices and company policies to elevate performance.
- Trained new associates in successful sales and performance strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged clients on sales floor to provide exemplary customer service.
- Assisted sales team with completing customer transactions and managing issues.
- Completed store opening and closing procedures by counting drawers and managing security.
Education
High School -
Vista High School
Vista, CASkills
- Store operations management
- Sales strategy development
- Employee training
- Onboarding programs
- Team leadership
- Staff management
- Team motivation
- Customer engagement
- Employee engagement
- Team engagement
- Problem solving
- Communication
- Adaptable learner
- Financial reporting
Languages
Spanish, Native or Bilingual
Timeline
Manager's Assistant
Sales Associates
12.2021 - Current
High School -
Vista High School